“We upgraded to CA IM 2.0 because it provides a more efficient, scalable and cost-effective solution that combines previously standalone tools for managing infrastructure performance, availability, traffic flow, capacity and application response,” says Herman Van den Broeck, senior consultant, Simac ICT Belgium. “Many leading financial institutions, telecommunications providers and commercial enterprises in Benelux rely on Simac to manage their business services and applications across complex physical, virtual, cloud and mobile environments. The converged view of all aspects of infrastructure management offers new levels of insight into business service delivery, helping our customers better predict, visualize and resolve issues; optimize performance and availability; and understand capacity needs and shortages.”
CA IM 2.0 provides dynamic, federated performance analytics that span networks and physical and virtual systems, presenting a single view of voice, video and data traffic as it travels across the infrastructure. The solution’s innovative, patent-pending dashboards enable Simac and its customers to quickly and proactively identify and remediate infrastructure problems that can adversely affect IT-based business services.
“CA IM 2.0 translates huge volumes of data into actionable insight,” said Mike Sargent, general manager, Service Assurance, CA Technologies. “IT teams, like those at Simac, benefit from the solution’s converged view of all aspects of infrastructure management. Using our solution, Simac can help its customers more proactively deliver an optimal end-user experience by finding and fixing service-threatening problems before they become apparent to the end user.”