Uniconverse selected CA Nimsoft Monitor to seamlessly unify the monitoring of its IT infrastructure and services performance in a wide range of environments, including both traditional data centers and cloud environments. The resulting improvements in management of service level agreements (SLAs) has led to increased efficiency and enhanced customer satisfaction.
“We were looking for a comprehensive, unified monitoring solution that was suitable for our need as a service provider and that could enable us to manage IT services—as well as underlying IT infrastructures,” said Lee Woo-suk, director, Uniconverse. “CA Nimsoft Monitor fits the bill with its ability to proactively manage all of our IT resources and services centrally with a single platform, while also providing sophisticated real-time insights into our entire IT infrastructure.”
CA Nimsoft Monitor allows Uniconverse to easily identify, monitor and manage the status and performance of its servers, networks, storage systems, databases, Vblock instances and Internet telephony (IPT) and applications across traditional, virtualized and public cloud environments.
Uniconverse—which provides hosted unified communications, cloud, security, network infrastructure solutions and Google applications—was able to deploy CA Nimsoft Monitor in just four weeks. The flexible licensing model offered by CA Technologies also contributed to Uniconverse’s cost reductions.
“To successfully compete in a market that is highly sensitive to both price and the quality of the customer experience, service providers need a monitoring solution that provides clear visibility into their complex environments without creating excessive operational burdens,” said Michael Choe, vice president, Korea, CA Technologies. “CA Nimsoft Monitor uniquely fulfils this need.”
Uniconverse operates unified communications, cloud, network infrastructure and security businesses. This member of Hanjin Group is committed to not only introducing Google Apps but also developing new information technologies based on the Google service to help SMEs improve productivity and business efficiencies and reduce costs. Learn more about Uniconverse at www.uniconverse.com.