CA Technologies Recognized for Exceptional Customer Service and Support


Omega’s NorthFace ScoreBoard Award Spotlights Company’s Ability to Exceed Customer Expectations

NEW YORK, March 21, 2016 – CA Technologies (NASDAQ: CA) was again named a recipient of the NorthFace ScoreBoard AwardSM from Omega Management Group Corp in recognition of achieving excellence in customer service and support for 2015. This marks the fourth consecutive year that CA has received the award.   

Presented by the Omega Management Group, industry specialists in the field of customer experience management, the award recognizes companies that have exceeded expectations in customer satisfaction during the prior calendar year, based on an independent analysis of surveys from their own customers. 

“The NorthFace ScoreBoard Award recognizes organizations who not only offer exemplary customer service, but who also center their existence on a deep commitment to exceeding customer expectations,” said John Alexander Maraganis, president & CEO of Omega.  “The majority of companies are repeat recipients, underscoring an ongoing commitment to implementing a Customer Experience Management strategy.”

“We are honored to receive the Omega NorthFace ScoreBoard Award based on feedback from our customers,” said Dayton Semerjian, general manager, Global Customer Success, CA Technologies. “As we pursue enterprise-wide efforts to improve our customers’ experiences, this objective benchmark validates all of our hard work.” 

In 2015, Omega judged more than 250 projects, many international in scope, from 70 companies based in the U.S. and abroad. Omega announced award recipients in a press release issued earlier today.

The NorthFace ScoreBoard Award ceremony will take place at Omega’s annual Symposium for Customer Operations & Relationship Exposition (SCORE) Conference taking place in Boston (May 25-27).

Press Contacts


Rita O’Brien

CA Technologies
Phone: (631) 342-6687

ABOUT CA TECHNOLOGIES

CA Technologies (NASDAQ:CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business in every industry. From planning, to development, to management and security, CA is working with companies worldwide to change the way we live, transact, and communicate – across mobile, private and public cloud, distributed and mainframe environments. Learn more at www.ca.com.

LEGAL NOTICES

Copyright © 2016 CA, Inc. All Rights Reserved. All trademarks, trade names, service marks, and logos referenced herein belong to their respective companies.

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