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Sustainability at CA Technologies

Sustainability Report

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Sustainability at CA Technologies has evolved since we produced our first sustainability report in 2008. While our early reports focused on the traditional “triple bottom line” philosophy of people-planet-profit, we have refined our approach over time to ensure that we are reporting on what really matters to CA and to our stakeholders while staying within the environment, social, governance (ESG) framework. This year, that means an emphasis on climate (environment), skills for the future workforce (social), and industry trust (governance and ethics).

 

About This Report

This sustainability report covers our progress on sustainability through the 2017 calendar year, with highlights from the beginning of 2018. This year, we are reporting in accordance with the Global Reporting Initiative (GRI) G4 Standards at the “Core” level. That means we have assessed our most material environmental, social and economic impacts and have aligned our reporting with them. This report also incorporates the Ten Principles of the United Nations (UN) Global Compact. In keeping with our goal of best-practice sustainability reporting, this is our seventh consecutive report that includes external assurance of our greenhouse gas (GHG) emissions.

What Drives Us – Our Commitment

We believe software is a key enabler in solving the world’s most pressing problems. That’s why we’re committed to utilizing our unique skills in areas like energy efficiency, diversity and inclusion, innovation, customer experience, and STEM (science, technology, engineering and math) to address current challenges like climate change, cybersecurity, and re-skilling, as well as the issue of trust within the technology sector. We continue our journey to be a responsible, progressive and thoughtful company, and our 40 years of experience help us carefully consider the changing role technology plays in our daily lives.

 

CA in Focus: Larry Castellanos

When Larry Castellanos was in kindergarten at the Talented & Gifted School for Young Scholars, it probably never occurred to him that he would return to the very same school years later as the school’s computer technology specialist. Larry is responsible for maintaining the technology in the school—from the existing infrastructure to any new technology that may be added. “I’m the person they consult when it comes to improving the school’s technology and upkeep of it,” says Larry. “I’m also the data analyst—we have state tests every year, and I’m responsible for analyzing data, converting raw numbers into something presentable, and finding trends within the data.” Larry is also involved with the Guppy Tank App Challenge, an initiative created by CA and PENCIL, a nonprofit that partners businesses and public schools.

How did Larry get interested in technology in the first place? It may all have started when he and his fourth-grade class took a field trip to CA’s headquarters almost a decade ago. “The CEO asked if anyone had questions,” remembers Larry. “I asked him what his typical day was like—and that’s when he started the President for a Day program.” The idea was to introduce students to CA and technology as a career—and Larry was the first CA President for a Day. He spent a day getting an inside look at a major technology company—and that’s one reason he works in technology now. “To be exposed that early in my life to the possibilities really opened my eyes to what could be,” says Larry.

Today, that includes using his data analysis skills to play a role in the progress of his school’s students. “I enjoy being able to contribute by helping the teachers pinpoint the strength of education and the curriculum where Common Core ends and where these students need help,” explains Larry.

“It’s great to be able to use technology to help improve the education and progress of the school.”

Our Alignment with the Sustainable Development Goals

At CA, we carefully consider the relationship between our business and the UN’s Sustainable Development Goals (SDGs), and have couched our sustainability goals and initiatives within this framework. Focusing on the five goals that most closely reflect our company values and sphere of influence, we have set specific targets to directly assess our progress against the UN’s vision for sustainable growth. Two of these five goals directly address environmental impact (Goal 7 – Affordable and Clean Energy, and Goal 13 – Climate Action). CA has committed to reducing our carbon footprint by 40 percent by 2030 as compared with 2015 levels. This commitment affects every decision we make within the business, from our resources and supply chain to IT management, through to our approach to waste management. Below, we have outlined these goals based on their relevance to our operations and sustainability areas of focus.

 

Primary/Core Importance

             

Quality education and gender equality are core to CA’s commitments regarding diversity and STEM education. CA is also strongly committed to affordable and clean energy, and to climate action. And our company has historically sought out partnerships—with nonprofits, nongovernmental organizations, government agencies and other companies—to amplify our impact within our primary areas of concern.

In 2017, we examined the UN’s specific targets contributing to these SDGs. We used those targets to further outline our alignment with the SDGs and identify specific activities that CA can leverage to best achieve positive change. Below are the key initiatives that we have currently identified that best support the Sustainable Development Goals and we’ll continue to set more targets in the future.

UN Global Compact SDG

Target

Target Number - 4.4

By 2030, substantially increase the number of youth and adults who have relevant skills, including technical and vocational skills, for employment, decent jobs and entrepreneurship

CA Support

Through our Create Tomorrow program, CA pledges to reach 50,000 under-17 students by 2020 to inspire them to consider future careers in STEM and to help address the chronic skills gap. Additionally, CA is a founding partner in the World Economic Forum IT Industry Skills Initiative to re-skill 1 million adults by 2021 and prepare them for jobs of the future.

 

Target Number - 13.2

Integrate climate change measures into national policies, strategies and planning

In addition to collaborating with our peers and customers, CA is a proud signatory of the “We Are Still In” network, a broad cross-section of the U.S. economy that has assembled in pursuit of climate action, and to uphold the Paris agreement. CA has also initiated internal strategies and initiatives to achieve our 40% GHG reduction by 2030, based off a 2015 baseline.

 

Target Number - 17.16

Enhance the global partnership for sustainable development, complemented by multi-stakeholder partnerships that mobilize and share knowledge, expertise, technology and financial resources, to support the achievement of the sustainable development goals in all countries, in particular developing countries

 

In 2017, we entered into a large partnership with the UN's One For All campaign, providing the technical backbone for the scaling of this initiative. In conjunction with a large number of public and private organizations and NGOs, this initiative aims to engage public citizens with the SDGs, spurring global commitment to collaboration and progress.

Secondary/Industry Importance

   

These SDGs expand on our core areas of focus, impacting our industry and business directly. As a business, CA seeks to provide our employees and the communities where we operate with decent work and economic growth. The progression of industry, innovation and infrastructure leads to technological advances, which in turn allow the software and tech industries to create new employment opportunities. Reducing inequalities involves minimizing socioeconomic disparity; as the tech industry evolves around the world, we have a responsibility to serve and uplift the communities in which we operate.

Tertiary Importance

         

      

While these SDGs are not directly related to our business and operations, we understand our indirect impact and the ways in which technology can help solve society’s most pressing problems.

Stakeholder Engagement

We engage with our stakeholders in many ways. Through the leadership and assistance of our Board of Directors and the members of our Executive Management Team, CA Technologies continues its participation in the UN Global Compact (UNGC), its engagement with Ceres and its policy arm, BICEP (Business for Innovative Climate & Energy Policy), and its partnership with the World Economic Forum. CA Technologies CEO Mike Gregoire recently assumed the role of Chairman of the WEF IT Governors Steering Committee. Through our engagement with these organizations, we’re able to increase our interactions with a network of companies, investors, environmental organizations, public interest groups and governments that seek to address sustainability challenges. And being a Ceres network company continues to deliver credibility, expertise and depth of experience in driving sustainability leadership and best practices. Together with Ceres, we have identified key stakeholders with diverse viewpoints who provide valuable insights into our business.

Engagement Objective and Means of Engagement

Business Partners

Engagement objective

Identify effective practices, deliver value through a broad spectrum of IT management solutions, ensure comprehensive support for leading platforms

Means of engagement

Collaborate with clients, consultancies and providers to share industry best practices

 

Business Partners

Engagement objective

Identify effective practices, deliver value through a broad spectrum of IT management solutions, ensure comprehensive support for leading platforms

Means of engagement

Collaborate with clients, consultancies and providers to share industry best practices

 

Customers

Engagement objective

Continually improve our products and services

Means of engagement

Conduct regular customer satisfaction surveys and ongoing engagement with customers that impact our company, products and services

Customers

Engagement objective

Continually improve our products and services

Means of engagement

Conduct regular customer satisfaction surveys and ongoing engagement with customers that impact our company, products and services

Suppliers

Engagement objective

Confirm that supplier business practices are in line with our policies

Means of engagement

Ensure certification of compliance with our Partner’s Guide to Our Code of Conduct

Improve supply chain transparency

Assess suppliers using supply chain environmental and social data analytics, scorecards and dashboards

Monitor suppliers on an ongoing basis

Measure more than 30 metrics using industry and best-in-class data from the Sourcing Interest Group, procurement strategy councils and other organizations

Manage risks posed by third-party relationships, such as supply chain disruption, environmental or social accountability issues, regulatory compliance problems, security breaches, information leaks, and risk of fraud or bribery

Continue to implement our Ariba program for targeted suppliers; the program is closely aligned with state, federal and international measurement standards for public reporting

Evaluate recyclable materials to reduce impact and cost

Obtain recommendations from suppliers on recycled content and recyclability of products

Suppliers

Engagement objective

Confirm that supplier business practices are in line with our policies

Means of engagement

Ensure certification of compliance with our Partner’s Guide to Our Code of Conduct

Improve supply chain transparency

Assess suppliers using supply chain environmental and social data analytics, scorecards and dashboards

Monitor suppliers on an ongoing basis

Measure more than 30 metrics using industry and best-in-class data from the Sourcing Interest Group, procurement strategy councils and other organizations

Manage risks posed by third-party relationships, such as supply chain disruption, environmental or social accountability issues, regulatory compliance problems, security breaches, information leaks, and risk of fraud or bribery

Continue to implement our Ariba program for targeted suppliers; the program is closely aligned with state, federal and international measurement standards for public reporting

Evaluate recyclable materials to reduce impact and cost

Obtain recommendations from suppliers on recycled content and recyclability of products

Employees

Engagement objective

Assess employee satisfaction and other key issues

Means of engagement

Conduct regular employee surveys to identify low scoring areas and build initiatives to improve them

Facilitate talent development

Continue our development programs such as the Leadership Development Program and Managing and Leading

Enable employees to address potential ethics violations

Provide feedback mechanisms, including our compliance and ethics helpline

Employees

Engagement objective

Assess employee satisfaction and other key issues

Means of engagement

Conduct regular employee surveys to identify low scoring areas and build initiatives to improve them

Facilitate talent development

Continue our development programs such as the Leadership Development Program and Managing and Leading

Enable employees to address potential ethics violations

Provide feedback mechanisms, including our compliance and ethics helpline

Communities

Engagement objective

Promote educational initiatives and foster IT talent

Means of engagement

Partner with nonprofit organizations to help close the STEM skills gap by expanding access to computer science and increasing participation by women, girls and underrepresented students of color

Encourage employees to get involved in their communities

Provide employees with the opportunity to take time during business hours to participate in a variety of volunteer activities throughout the year, including those scheduled for “CA Together in Action,” our worldwide employee volunteer week

Communities

Engagement objective

Promote educational initiatives and foster IT talent

Means of engagement

Partner with nonprofit organizations to help close the STEM skills gap by expanding access to computer science and increasing participation by women, girls and underrepresented students of color

Encourage employees to get involved in their communities

Provide employees with the opportunity to take time during business hours to participate in a variety of volunteer activities throughout the year, including those scheduled for “CA Together in Action,” our worldwide employee volunteer week

Shareholders

Engagement objective

Increase transparency of our sustainability efforts and disclosure of our sustainability metrics to our shareholders

Means of engagement

Continue to foster the Corporate Governance Committee of our Board of Directors, to which our Corporate Social Responsibility team reports

Shareholders

Engagement objective

Increase transparency of our sustainability efforts and disclosure of our sustainability metrics to our shareholders

Means of engagement

Continue to foster the Corporate Governance Committee of our Board of Directors, to which our Corporate Social Responsibility team reports

NGOs

Engagement objective

Demonstrate our emission reduction efforts

Means of engagement

Continue to report to the CDP and set emission reduction targets

Build strong and productive communities worldwide

Continue our status as signatory to the UN Global Compact’s Ten Principles and maintain our status as an active member of the UNGC’s US Network

Enhance our dialogue with companies, investors and NGOs that share our goals to accelerate sustainability

Continue to leverage our Ceres and BICEP memberships

NGOs

Engagement objective

Demonstrate our emission reduction efforts

Means of engagement

Continue to report to the CDP and set emission reduction targets

Build strong and productive communities worldwide

Continue our status as signatory to the UN Global Compact’s Ten Principles and maintain our status as an active member of the UNGC’s US Network

Enhance our dialogue with companies, investors and NGOs that share our goals to accelerate sustainability

Continue to leverage our Ceres and BICEP memberships

Sustainability Materiality Assessment

We conduct periodic materiality assessments to identify the sustainability topics that are the most important to CA Technologies and to our stakeholders, in order to inform our sustainability strategy and lay the foundation of future reporting. As part of our most recent assessment, we evolved our methodology while also using the topics universe identified previously as the starting point of our analysis. We also completed a peer-review assessment of key suppliers, customers and influencers within the industry, which allowed us to track the changing priorities of our key areas of focus.

As part of our materiality assessment, we also conducted interviews with key internal stakeholders to assess the relative importance of sustainability issues across CA. The same participants completed a survey in which they ranked a subset of the topics universe based on their determination of each topic’s importance to CA Technologies. The interview process allowed participants to highlight topic areas that were not included in the survey shortlist. In addition to a growing emphasis on environmental topics, interviews with key internal stakeholders revealed a strong interest in the sustainable future growth of CA Technologies as it proactively helps customers succeed in their digital transformation journey.

We continue to engage with all our stakeholders—as well as with our industry as a whole—to update our strategy regarding materiality and ensure that our focus areas remain aligned with the most pressing issues.

Materiality

Goals and Performance

Environment

Commitment:

  1. Reduce Scope 1 and 2 emissions by 35% by 2020, from base year 2006 .
  2. Implement water management program
  3. Increase TelePresence to reduce travel; expand use of hybrid and alternative-fuel vehicles for more sustainable travel
  4. Adopt a “green lease” policy for all new and renegotiated leases this year

2017 Update:

  1. In 2015, we succeeded in reducing our carbon footprint by over 35% since 2006, and have now committed to a 40% reduction by 2030, from a 2015 baseline.
  2. Our primary use of water is for domestic purposes and a closed-loop cooling system for our IT environment. We continue to find opportunities to divert rainwater for landscaping needs.
  3. We perform Continuous upgrades to conferencing units globally and maintain a dedicated team to support employee usage. An electric vehicle pilot program is underway in Germany and the United Kingdom.
  4. We currently occupy about 575,000 square feet; approximately 19% of total office space is either LEED Certified or under green lease, with more due to come.

Environment

Commitment:

  1. Reduce Scope 1 and 2 emissions by 35% by 2020, from base year 2006 .
  2. Implement water management program
  3. Increase TelePresence to reduce travel; expand use of hybrid and alternative-fuel vehicles for more sustainable travel
  4. Adopt a “green lease” policy for all new and renegotiated leases this year

2017 Update:

  1. In 2015, we succeeded in reducing our carbon footprint by over 35% since 2006, and have now committed to a 40% reduction by 2030, from a 2015 baseline.
  2. Our primary use of water is for domestic purposes and a closed-loop cooling system for our IT environment. We continue to find opportunities to divert rainwater for landscaping needs.
  3. We perform Continuous upgrades to conferencing units globally and maintain a dedicated team to support employee usage. An electric vehicle pilot program is underway in Germany and the United Kingdom.
  4. We currently occupy about 575,000 square feet; approximately 19% of total office space is either LEED Certified or under green lease, with more due to come.

Governance

Commitment:

  1. Use third party to audit future sustainability reports, including assurance of processes, methodologies and data
  2. Work with Ceres to develop a broad stakeholder engagement program

Governance

Commitment:

  1. Use third party to audit future sustainability reports, including assurance of processes, methodologies and data
  2. Work with Ceres to develop a broad stakeholder engagement program

Employees

Commitment:

  1. Maintain our employee engagement rate in the Employee Opinion Survey
  2. Continue global CSR Champions program

2017 Update:

  1. In our latest Employee Opinion Survey, we've continued to maintain an employee engagement rate consistent with our industry.
  2. We support local teams championing positive practices. For example, in our Colorado offices we sponsor a bike-share pass program to encourage our employees to bike to work and thereby reduce the number of vehicles on the road. Additionally, we engage with our employees during our annual CA Together in Action volunteer week.

Employees

Commitment:

  1. Maintain our employee engagement rate in the Employee Opinion Survey
  2. Continue global CSR Champions program

2017 Update:

  1. In our latest Employee Opinion Survey, we've continued to maintain an employee engagement rate consistent with our industry.
  2. We support local teams championing positive practices. For example, in our Colorado offices we sponsor a bike-share pass program to encourage our employees to bike to work and thereby reduce the number of vehicles on the road. Additionally, we engage with our employees during our annual CA Together in Action volunteer week.

CSR

Commitment:

  1. Continue to strengthen philanthropic focus on science, technology, engineering and math (STEM) education
  2. Continue to expand global volunteer program
  3. Continue to support advancement of women and girls in IT

2017 Update:

  1. CA Technologies has intensified its focus on advancing STEM learning through memberships and partnerships with organizations including 100Kin10, AnitaB.org, Boys and Girls Clubs of America, Citizen Schools, Code.org, DonorsChoose.org, NPower and Pencil
  2. Participation in employee volunteerism continues to grow worldwide, with activities in Argentina, Australia, Brazil, Chile, China, Colombia, Finland, France, Hong Kong, India, Israel, Italy, Mexico, the Netherlands, Singapore, Spain, the U.K. and the U.S.
  3. Through partnerships with organizations like AnitaB.org and our Tech Girls Rock initiative with Boys & Girls Clubs of America, CA Technologies is committed to promoting gender diversity and supporting the advancement of women in technology.

CSR

Commitment:

  1. Continue to strengthen philanthropic focus on science, technology, engineering and math (STEM) education
  2. Continue to expand global volunteer program
  3. Continue to support advancement of women and girls in IT

2017 Update:

  1. CA Technologies has intensified its focus on advancing STEM learning through memberships and partnerships with organizations including 100Kin10, AnitaB.org, Boys and Girls Clubs of America, Citizen Schools, Code.org, DonorsChoose.org, NPower and Pencil
  2. Participation in employee volunteerism continues to grow worldwide, with activities in Argentina, Australia, Brazil, Chile, China, Colombia, Finland, France, Hong Kong, India, Israel, Italy, Mexico, the Netherlands, Singapore, Spain, the U.K. and the U.S.
  3. Through partnerships with organizations like AnitaB.org and our Tech Girls Rock initiative with Boys & Girls Clubs of America, CA Technologies is committed to promoting gender diversity and supporting the advancement of women in technology.

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