IT Ops as Digital Business Enabler
It's about more than just keeping the lights on.
Some argue that IT operations doesn’t matter anymore. It’s all about innovation in today’s fast-moving digital world, so IT teams must focus their efforts on software development. We surveyed more than 400 European IT professionals on the evolution of demands and challenges, and how IT Ops teams in medium and large organizations are responding.
What we found is that those taking a smart and modern approach are not just keeping the lights on, but enabling services that directly help their businesses compete in the market.