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Sushil Kumar Explains How Big Data Can Delight Customers

Application performance isn't just about how fast the app works; it's also about how well the customer can navigate the app.

Sushil Kumar, SVP of Product Management at CA Technologies, tells Dylan Tweney, Tech Journalist, how CA helped delight customers and dramatically increased customer satisfaction and app users for a top media corporation. According to Kumar, application performance is not about how fast the code executes, but more importantly, it's about how well customers can navigate the app experience. 

November 30, 2017