Automation for Growth
The Last Adopter: The one podcast for businesses who want to digitally transform and need to learn how with Lewis Black as the voice of unreason.
Episode 4: How companies use automation to enable new business models.
Featuring 1800Flowers.com CEO Chris McCann and Todd DeLaughter, CEO of Atomic
Forget about Google and Amazon—the most innovative company in retail might be 1800Flowers.com, which has been an early adopter of virtually every retail advancement: phone, online, mobile, social and voice. Hear from 1800Flowers.com CEO Chris McCann how they are now using AI, automation and analytics to engage customers in "conversational commerce".