What is AIOps?
AIOps stands for Artificial Intelligence in IT Operations. AIOps is the application of machine learning algorithms and data science to establish proactive, automated remediation capabilities that help IT teams deliver superior customer experiences, while offering fundamental breakthroughs in scale and efficiency. AIOps enables a move away from siloed IT operations management and provides intelligent insights that drive automation and collaboration for continuous improvement.
Since AIOps leverages big data, analytics and machine learning to provide insight and enable autonomous remediation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require. AIOps solutions are designed to enhance and partially replace all primary IT operations functions, including availability and performance monitoring, event correlation and analysis, and IT service management and automation.
For this reason, AIOps holds tremendous value. Going forward, AIOps will play a key role in enabling new efficiencies for IT Ops teams. It will also make practical the adoption of complex next-generation technologies that cannot be managed successfully using traditional solutions.