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Self-Service Automation

Make self-services accessible for Dev and Business Users

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Self-Service Automation with Automic® Automation

Automic®, along with an Automation Center of Excellence let you provide self-services for Dev and Business users and integrates with all major infrastructure and cloud. With the seamless integration in your service desk or your ITSM tool, it enables a full-automated delivery of your services and reduces the number of tickets.

With “Automation-As-Code” as one of the key components, you empower the “shift-left” method in your enterprise. This approach integrates existing DevOps toolchains and allows higher speed and quality in development, and more flexibility for operations in digital business automation and service delivery.

Benefits of Self-Service Automation

Increase quality of service

Less manual effort and highly standardized automated procedures increase the quality and reduce the number of tickets

Increase adoption

Offer consumable services with an automation-as-code (shift-left) approach and increase adoption within the development.

Integrate with your service catalog

Seamless integration with out-of-the-box integrations

Automic Automation Capabilities

Workload Automation

Manage complex workload across platforms, ERP systems, business apps from mainframe to microservices

Disaster Recovery Automation

Get your business continuity plan watertight

Big Data Automation

Simplified automation for your big data.

SAP Automation

Simplify and accelerate SAP processing.

Oracle Automation

Manage Oracle application processing and connected enterprise workflows.


Scalable and open AIOps solution for automated remediation

Multi-Cloud Automation

Connect islands of automation without weakening your security

Business-Driven Automation

Enable data-driven automation to create agile operations.

Reporting and Analytics

Integrate business data into workload and operations analytics.

Automic Automation Key Features


Empower shift-left initiatives by enabling developers to directly code automation artifacts that can be easily promoted across dev/test/prod environments.

Infrastructure Management

Simplify the efforts of developers and operations to create, deploy, and run applications with automatic provisioning and de-provisioning as part of continuous delivery workflows or pre-approved, self-help runbooks..

Integrations Marketplace

Marketplace of add-ons and templates to extend the reach of automation and solve more business challenges.


An open API automation platform that integrates your applications and tools across the enterprise into a single comprehensive automation strategy

Mainframe to Microservices

Provide support for mainframe, distributed, virtual and cloud environments combined with the broadest certifications for business applications..

Massively Scalable

Scales up to 100K agents and 100M jobs per instance. Software clustering ensures reliability and dynamic scalability without the need of specialized fault-tolerant hardware.

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Leverage the knowledge of CA services professionals to get more from your CA solution.


Discover solution integrations to maximize the value of your CA investment.

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