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Business Management

Start your digital transformation here. Plan, track and manage any business deliverable to delight customers and drive faster innovation.

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Clarity PPM

(formerly CA Project Portfolio Management)

The first step in your digital transformation begins with a switch from project to digital product management.

As a digital product-centric organization you can disrupt markets by seizing first-mover advantage, grow revenue by prioritizing the right work, and boost customer satisfaction by quickly fulfilling new requests.

  • Organize investments the way your business runs.
  • Map all underpinning components, including applications, services and APIs, to the digital product.
  • Prioritize funding based on commercial benefits.
  • Empower developers to work in agile teams.
  • Act with a 360-degree view of your operations.


One of the fantastic things about Clarity PPM is its flexibility which supports us in any direction we want to go, and some we hadn’t even previously considered.

Gale Persil, Portfolio Program Director, Pitney Bowes



Gartner: See Why Clarity PPM Continues to Be a Leader.

Clarity SM

(formerly CA Service Management)

What will it take to move Service Management into the 21st Century?

With today’s service management solutions, the constructs to deliver services based on modern user and customer expectations—with agility—are just not where they need to be. We need to stop the broken processes and start providing service management that works the way people do—with an approach that embraces teams and experience, not tickets. It needs to be based on automation, machine-learning and analytic insights to drive better productivity and informed decision-making across all IT processes, from incident management to release management. It should empower and optimize your modern workplace.



We have been able to accelerate ticket resolution due to efficiency savings.

Carey Blunt, Chief Architect, Service Management Tooling, Fujitsu



Service Management – Designed for Humans, Built for Service. 

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