Scalable, flexible and easy-to-use automation is essential to survive in today's fast-changing business world. Customers—external and internal—demand services that are efficient and reliable. Automic Service Orchestration (formerly CA Automic Service Orchestration) is the ultimate business automation tool.
IT underpins modern business. But IT changes as quickly as business changes. You need a tool that can change and grow in response to your changing business and in response to changes in technology. Your organization needs to be built to change.
Automic Service Orchestration gives you the flexibility and scalability you need, while leveraging your existing IT investments and skills. It easily integrates with existing ITSM tools, but it extends the power of those tools by enabling action to be taken, automatically. Service requests aren't just logged—they are acted upon.
Manual requests from external and internal users are not the only requests handled by Automic Service Orchestration. Applications can request automated execution of services through industry-standard API calls. External data can be monitored and analyzed to determine whether an automated action needs to be taken. Automic Service Orchestration provides intelligent event processing capability to trigger service requests. Perhaps these automated requests need human approval? No problem—CA Technologies can handle that also. Real, intelligent automation for your business-provided by Automic Service Orchestration.