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CA Unified Infrastructure Management for managed service providers

Deliver differentiated monitoring services that fuel business growth.

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Managed Monitoring Services designed for Hybrid IT

CA Unified Infrastructure Management (CA UIM) equips managed service providers (MSPs) with capabilities for dramatically improving service quality, reducing the costs of IT service delivery, boosting profitability and opening up new avenues for revenue generation in the application economy. The solution provides a single view and architecture to proactively manage hybrid infrastructures across multiple clients, allowing you to provide comprehensive and innovative services that today’s businesses demand.

MSPs Choose CA UIM

Managed service providers across the globe are using CA UIM to drive innovation, operational efficiencies, differentiation and growth. Review this infographic to see what benefits service providers have achieved.

Unified Analytics

Get unified visibility and preemptive insights into all the IT systems, networks and services of your customer’s infrastructure. The solution also allows you to intuitively and efficiently track status, monitor performance and spot trends from a business or user experience perspective.

Comprehensive Technology Coverage

o Deliver new monitoring services, and eliminate the complexity of managing multiple monitoring tools with out-of-the-box monitoring support for physical and virtual servers, applications, networks, storage devices, databases, and end-user services, as well as cloud and big data environments.

Multi-Tenant Architecture Designed for MSPs

Efficiently scale and personalize service offerings for any number of clients with the solution’s unique bus based, multi-tenant architecture. This architecture provides reliable data collection and fast delivery of new monitoring services, without having to disrupt existing deployments.

Comprehensive Technology Coverage

Deliver new monitoring services and eliminate the complexity of managing multiple monitoring tools with out of the box monitoring support for physical and virtual servers, applications, networks, storage devices, databases, end-user services, and cloud and big data environments.

SLA Management

As an inherent, fully integrated functionality, the solution includes availability, performance and SLA compliance management for your client’s critical business services.

Powerful SDKs and APIs

Get the automation and extensibility required to integrate with other IT operations tools and create service offerings that drive incremental revenue and client satisfaction.

“With CA Unified Infrastructure Management we can deliver an exceptional experience to our clients.”

Anil Vettle, Director of Managed Services, GDT

“CA Unified Infrastructure Management put us ahead of the curve, helping us to drive greater innovation, growth and revenue generation.”

Michael Brady, Director of IT, ATScloud

Real customers. Real results.

Unicred Increases IT Availability to 98 Percent with CA Unified Infrastructure Management

GDT Safeguards Connectivity and Service Levels for its Strategic Customers with CA Unified Infrastructure Management

Ball Corporation Spurs Customer Experience and Staff Productivity with a Proactive Approach to IT Monitoring

Free IT Monitoring Software

CA Unified Infrastructure Management Snap enables you to monitor up to 30 devices for free, including servers, applications, databases, storage systems and network devices. You can download, deploy, monitor and report on your most critical servers and network devices in as little as an hour.

Getting Started


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