In the digital age, your customers are your business, and in order to attract and retain customers you need to provide an exceptional digital experience. However, according to a recent survey, 90% of organizations feel they lack insight into their customers’ digital experience.*
Without insights into the digital experience of your apps, uncovering issues means you’re relying on your customers to open support tickets, or worse, post about their experience on social media or leave a negative review along with a poor star rating on your app.
Agile Operations solutions from CA can help to provide the analytics and insights necessary to help optimize the user journey across Web, mobile and wearable devices.