Knowledge transfer is a strategic requirement in IT Operations. People change job responsibilities and technology is constantly evolving. Enterprises need end-to-end visibility of their process flows to understand the consequences of changes to current procedures and the introduction of new workload. However, understanding complex process flows, sharing information and ensuring that processes are documented presents IT Operations with significant challenges.
CA Automic Omniview allows you to harvest the knowledge contained in your IT workflows to improve your understanding of the complex interdependencies that support your business operations. CA Automic Omniview automatically documents IT operations processes in real time, providing a fully documented repository of all production processes. Information is updated on an ongoing basis, so that it is completely up to date, even for changes made on the fly. Available in multiple formats, including HTML and PDF, the generated documentation is fully standardized so that it can easily be shared across teams.
CA Automic Omniview extracts information that lets you document processes you had never documented before. It has the capability to either connect directly to the CA Automic Automation Engine or be offline, based on a point-in-time repository of the process flows. CA Automic OmniView extends functionalities of the Automation Engine, offering enhanced flowcharting, printing and online sharing of the process flow.