Efficient Managed Service Provider On-Boarding

Published: 21 Nov 2011

Date:  January 25, 2012
Time:  11a.m. EST

MSP customer on-boarding is one major pain point that MSPs are actively trying to solve to rapidly take on new customer and in turn increase revenue. Customer on-boarding is currently taking most MSPs weeks and sometimes months depending on the complexity of the environment.  CA Technologies recognized that need and delivers capabilities within the CA Automation Suite to address and bridge that gap in the industry.

CA Technologies will demonstrate how MSPs can leverage CA Automation Suite to rapidly migrate new customers to their environment in a consistent, repeatable and efficient streamline process.

The following are some of the common on-boarding tasks that will be automated executed in the demonstration:

  • Load the Source & Target Machine Information
  • Start the ITPAM Migration Process Flow
  • Capture source image
  • Deploy image to target
  • Start Data Synchronization
  • Decommission the source machine
  • Activate the Target Machine

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