Published: 6 Oct 2014
As Web and mobile technologies evolve, telcos must use APIs to increase their agility and the efficiency with which they adapt to technological change. By opening up services for reuse across multiple ecosystems, APIs greatly simplify the process of delivering services via mobile networks and the Web.
Many telcos have reacted to these developments by attempting to court the long tail of third-party app developers. As direct revenue generators, these attempts have mostly failed. However, the long tail does still offer some value to telcos and there are many other ways carriers can benefit from opening APIs to partners and internal developers.