Organizations are facing the challenge of shifting the IT operations mindset from a focus on maintaining availability at all costs to an approach that breaks free of rigid functional boundaries in order to drive better business outcomes. DevOps, with its emphasis on cross-team collaboration, aims to support this goal but inflexible processes and tools only increase the rift existing between development and operations.
When adopting DevOps, organizations should consider application resilience, maintainability, quality and scalability as shared goals for development and operations. To do this, monitoring approaches reserved for production systems and run by specialists should evolve towards more agile operations capabilities. This requires solutions that support diverse stakeholders while always ensuring that speed, quality and scale are shared goals.
One approach to achieving agile operations is to “shift left” application and infrastructure monitoring in pre-production. This benefits an organization by:
- Providing early warning on architecture and code-related issues
- Establishing the feedback loops teams use to make corrections and improvements
- Ensuring software quality is maintained in order to optimize the customer experience