I enjoy the complexity and challenges of technology, and get great satisfaction from getting to know my customers. It is very rewarding learning firsthand how the solutions we implement make a difference helping them achieve their business outcomes, especially in disruptive and competitive market places. It is also a very exhilarating and humbling experience to know that what we do daily makes a difference in so many people’s lives. That is what the delivery of a great PPM & Agile business solution means to me.
Healthcare, financial, insurance, retail, utility, hospitality, automotive, and technology are just a few of the industries where I have been privileged to collaborate with customer teams and apply my experience and expertise. It helps that I am knowledgeable about other CA tools, and excel at both the functional and technical aspects of PPM. That translates to being comfortable designing and implementing a complete product solution, and for sharing insights gleaned from those experiences to a wider audience of both customers and colleagues.
I am most proud of constantly striving to become a trusted advisor to both my customers and colleagues, and consider it a journey, not a destination. I especially enjoy mentoring and coaching others.
On a personal note, I was born in one of the most beautiful places on earth, the Himalayan mountains, where my mother grew up and spent the most wonderful years of her life. My mother named me Ravi, meaning Sun in Sanskrit.
In addition to a degree in Computer Engineering, I also hold the following certifications: ITIL, PMP, Master IT Architect, multiple CA PPM certifications, SCRUM Master, CA Agile Central (formerly Rally). Follow me on Linkedin.