SiteMinder platform support matrix for all SiteMinder components

Reinitialize replication in a multi-node cluster

Reset Your Password

Preparation for removal of Default OMVSUSR and OMVSGRP

Troubleshooting Gateway application failures, performance concerns, and service outages

Configuring and installing the audit record maintenance script

APM 10.5.1 HF #9 fixes the issue that the Browser Agent JavaScript calculator not aggregating metrics and includes prior release hotfixes (including the SmartStor Database Corruption fix).

What is required for ACF2 for setup of z/OSMF 2.1?

RACF z/OSMF 2.2 IZUSEC

How to Download Test Data Manager

Unable to login to CA Agile Central

Scaling Client Automation (ITCM): How to improve collect task and replication task performance by limiting the amount of hardware and software scans sent by agents.

Troubleshooting Validation Errors of Autosys Server and Credential User within WCC 11.3

How to Upgrade CA MICS?

CA API Management Gateway: Certificate-related errors in audits and logs

I am preparing to implement z/OS 2.1 with ACF2 R15. IBM announced that BPX.DEFAULT.USER was being removed at this release. What do I need to do to setup my system so that I can remove the default UID and GID from the ACF2 GSO UNIXOPTS record?

Missing Robots and/or Robot metrics in Unified Service Manager (USM)

z/OS 2.2 compatability and toleration requirements

How can I get all of CA Datacom/DB published PTFs for z/OS when we do not have CA Chorus Mainframe Software Manager (CSM)?

CA Service Desk Manager Performance Problems - Quick Checklist

How to download CA Single Sign-On (formerly SiteMinder) components

How to force NFA to use HTTPS when accessing site using HTTP

What are the download and installation procedures for eHealth 6.3.3.01?

NFA Custom Reports are getting stuck in Queued or Defined but not completing

Shrinking MySQL ibdata file

How do I upgrade from Datacom/AD 10.0/11.0/12.0 to Datacom/AD 15.0?

ELIB performance.

How to download and install all available maintenance for CA Endevor SCM?

Clarity has a vulnerability to Cross Site Request Forgery (CSRF) Attacks

Latest Applyptf

Error: Could not resolve the next scheduled execution for event

Error in Event Service is thrown for several different error messages coming from CA SAM

Implementing Single Sign On (SSO) using WAFFLE for CA Service Desk Manager (SDM) using Tomcat Web Server

Autoping failed from Autosys server to a particular Agent

Workload Automation CA 7 maintenance grid

How to setup TPX for Password Phrase in a RACF Environment ?

How Do I Troubleshooting Missing Data

GMU Tool : Basic migrateOut and migrateIn Examples

We are not able to install any Options in CA Service Desk Manager (CA SDM). The status of the option remains as "In Progress". The CA SDM installation may present errors as well.

What are the possible handshake errors in policy server?

How to find z/OS 2.2 Compatibility information

CA Workload Control Center Error: E131013 Job not collected in WCC.

TSS ADD(acid) DFLTGRP(group) fails under with message TSS0626E DEFAULT GROUP NOT DEFINED OR IS NOT IN USER'S LIST OF GROUPS

Managing the Gateway appliance privileged (root) account

How to restore an eHealth database from backup

How to Turn on Tracing on the EEM Server for the Components the Ipoz.log and the Igateway.log Files.

Installing and using packet capture tools for the 8-series of the Layer 7 Gateway

Using the COBOL 5.x or COBOL 6.1 Compiler with CA Gen

ITAMClient.log displays error FATAL CA.Common.Web - Error initializing EEM eiam.config. Inaccessible logs Security

New CABI component is not working on new install

How to Test/Access ITAM Web Service

How to Disable Firewall Proxies in CAM

How to use the CAZIPXP utility to unzip your .CAZ file

After installing java jre update 1.8.0_131 or higher, users can no longer launch the Spectrum OneClick client.

An approach to help APM-CEM stop recording sessions.

Java agent causing error: Caused by: java.lang.ClassCastException: java.util.HashMap cannot be cast to com.sun.xml.ws.transport.Headers

Creating Multiple CICS Loggers

hub subscriber limits

CA Service Desk Manager 14.x documentation location

Updated Endevor Upgrade and Conversion checklist

CA UIM (Nimsoft) Database Best Practices for MS SQL Server

Tips and Techniques for Managing Endevor Elibs

Configuring and Installing the Binary Log ("Binlog") Management Script on the CA API Gateway appliance

How do I clear the CAM queue?

hub and tunnel connection settings in 7.x

Synch fails with error 'Flatten Failed on Interface'

After deploying the CABI probe to a robot we are getting the following error for the Probe 'cabi' : (command = ) returns no-restart code (42)

How to enable LDAP authentication in CABI 6.1 JasperServer Reports

Primary SpectroSERVER crashes in a Fault Tolerant environment after Spectrum upgrade from 10.1.1 to 10.02.00

How can SPECTRUM automatically clear an alarm after a certain amount of time has passed in SPECTRUM? (Legacy KB ID CNC TS31465 )

How to download HOLDDATA information, for CA COMMON SERVICES.

Clarity 13.3.0 Generic Patch available to resolve reported issues

Where is the documentation for CA Endevor V18?

Patches Required by Client Automation for Windows 10 Support.

UMP - No metrics available displayed for many nodes

CA Top Secret Implement 256-Bit AES Encryption

Preparing CA Top Secret For IBM's Removal Of BPX.DEFAULT.USER for UNIX

What are the ports used by the ITCM Agent ?

Error "CAUAJM_E_00224 The CAPKI library experienced an internal error and may not have initialized properly." when executing WAAE commands/CLIs

Where can I find my old cases in CA Support Online?

API gateway: Optimizing for Large Files and Messages

ITAM web service API - ITAMObject does not return a list

How may we identify performance issues in Service Desk and what type of data is helpful to Support to resolve these issues?

How to Download Agile Requirements Designer

When trying to install the ITCM Universe for CA Business Intelligence (CABI) using the "Install CA ITCM BI Reporting" Wizard, the installer will hang after entering the ITCM MDB Settings.

Where can I locate the WebUI (or Web Client) install file?

Oracle Checkpoint Queries

Command issued to HISRV from OPS/MVS fails with OPS3092H containing RSC X'00B60039'

How can I check Product new information, Published solution and Opened/closed Cases in the past ?

Where can I find the LMP Product Code for CA File Master Plus?

The Host Configuration tab for NCM is grayed out or Different Type Model alarms show in the CA Spectrum OneClick gui.

'SEVERE' error: 'java.lang.OutOfMemoryError: GC overhead limit exceeded' reported in SSG Logs

Why do I have LOCK Errors

CA-ACF2 Setup for MQSeries External Security

How to synchronize ITCM R12 MDB and USRD/CMDB R11.2 MDB for using SQL Bridge?

Link to Download Agile Central Connectors.

How to Enable SPS logs

Steps to repoint the CA Asset Portfolio Management 12.9 or 14.1 application to a new database

The usage of NX_SREL_BLOCKS_TIMEOUT to improve Performance in CA Service Desk Manager

Device is not showing in Enable Interfaces but is showing in the Harvester and Poller databases.

How to deploy CA PAM in AWS

Export of queries with the MDB Admin Console runs into error

CA Spectrum 10.2.1 Pingable type models alarm with false Contact Lost alarms. This includes UIM hosts and Access Point (AP) models.

Unable to configure LDAP over SSL (LDAPS) for ADA, NFA or UCM

We are getting a PSA0125 error message when starting the Xmanager

How to prevent duplication of scalability server in MDB when hardware is replaced.

Message error - Error executing Flow Forensics report on host x.x.x.x

Dual Netflow Stream Causing Bogus Interfaces

CA API Management Product Suite - End of Service

Using CA Process Automation (CA PAM) to call Asset Portfolio Management (APM) 12.x webservices to update an object in Asset Portfolio Management

How do I download the Hold Data?

How to Set up ACF2 to Validate PROGRAM Execution

PPM 14.3 Generic Patch available to resolve reported issues

RO44137 and RO45281 needed for installation of CA Common Services 14.1 are not available on Download page on CSO

How can if find the Restful Web service methods and syntax definitions available with CA Service Desk Manager?

Time Slicing Terminology Explanation

TMA-0111 timesheet error when adding tasks or saving timesheet

CA SAM 12.7 install fails on database creation

Enabling LDAP(S) authentication and authorization for the Gateway configuration menu

How do the new Incremental releases operate compared to the traditional releases?

Error: CAUAJM_E_10436 after the EEM HA failover. WAAE CLIs does not work.

Job Container Build Failed

vmware probe - tips for troubleshooting some common vmware problems / alarms

Connecting Maileater to Office 365 Mail

Very frequent handshake errors

I do not see see data in reports that have a Time Filter applied in NFA 9.3.2 and later.

How to uninstall CABI

Failed to connect to the Software Delivery Manager. Please ensure all processes are running [CMM000325]

CTS 5.2 upgrade CA DADS Plus startup message DP1045.

New WAAE server validation fails in WCC Configuration tab

Can the automatic discovery/creation of Access Points (AP) in CA Spectrum be stopped for any Wireless Lan Controller (WLC)?

Security messages to add to CA TPX SAMT when employing Multi-Factor Authentication (MFA) and Advanced Authentication Mainframe (AAM) Support

CAIRIM r14.1 fails to initialize and issues message - CAS9125E - INVALID DATA: * SEVERE ERROR PARMLIB DD. CHECK CAIRIM USAGE

Steps to increase the JVM Heap Size for Tomcat in CA Service Desk Manager

Why does utility TMSUNCAT Abend with U0002?

Configure CA Workload Automation AE to Send Email Notifications on Windows.

How to disable word wrap in Alarms tab Events column in CA Spectrum OneClick

Admin console for probe SNMPCollector not able to open.

Compatibility and End of Life Policies for Service Desk and CMDB

Can CA Ideal user person names start with a number?

How to install an ITCM agent, and prerequisites, using a single command line.

How to setup up a dedicated secondary hub (failover hub) for the Primary Hub using the HA probe

Failed to start/stop eHealth

How to register a custom WIM image to be deployed by OSIM

Platform Support Matrix for CA Advanced Authentication

Unable to start the Layer 7 Gateway: Error creating bean with name 'jmsBootProcess'

Using SSO with the CA Agile Central Excel add-in

Resources added to or changed in the staff of an Other Work instance via XOG cannot add the Other Work task to their timesheets

CCC Silent Installation failed with exit code 126

CA ITCM Upgrade Failing.

Can you please explain how to use and implement eTrust Directory Password Policy settings?

Sandbox Requests

CA SAM Full Release Update CA SAM Patch differences and installation

Spectrum 10.2 with Report Manager integrated, BeanNotReadyException errors are seen when the OneClick Spectrum Tomcat is restarted.

Error "Unable to access job" trying to restart a CA WA ESP failed job

Troubleshooting Certificates In Maileater

Login failures on MSSQL jobs using Windows domain authentication

How do I find the CICS Compatibility information for the CA mainframe products?

How to locate a large element in an Endevor Library(ELIB) and prevent an CLIB003E error message.

Smart Instrumentation cross-process automatic trace affects Application Operations

Alarm_enrichment queue backed up

How to get all solutions for CA Datacom/AD 15.0 PTFs via the Maintenance Grid for z/OS?

CAUAJM_E_00051 Unable to create thread

Procedure to reinstall the CA Service Desk Manager (CA SDM) ODBC client and server services in CA SDM R14.1

Unable to login to xFlow due to userAccountControl error with LDAP integration

Abends after applying IBM PTFs UA76233 or UA76232, or z/OS 2.2

How To: Change AUTOSYS DB login/user password when the current password is unknown.

How can I get all of CA Datacom/AD Version 15.0 published PTFs for z/OS when we do not have CA Chorus Mainframe Software Manager (CSM)?

How to update the CA Performance Center (CAPC) SSL/TLS certificate

Interface Host based report throws the message "An error occurred! Control 30002" and causes the nfa_mysqlCSE service to stop on the Linux Harvester server.

Using program SASSXTRK to extract records from the CA 7 log data

We are working with IBM to test connection from an LDAP to ACF2. What is the ACF2 equivalent of the RACF RACMAP command?

Vcenter server is not responding - Reason: Connection and/or inventory update failure - (12)login failed, VI SDK invoke exception - Certificates does not conform to algorithm constraints

How Does Discovery Correlation Work?

Using CA Agile Central - QC connector to link CA Agile Central story to CA Agile Central test case

CA Spool files does not print correctly, lines feeds are missing, when VTAM Transparency characters x'35' are found.

I am getting alarms when I do not have alarms turn on for a profile or my template has alarms turned on and profile does not get updated to turn alarm on.

UMP At-A-Glance Report Fails with "Unknown Error"

I've just upgraded my Panvalet software to release 14.6. Now I need to apply any maintenance that has been issued since the base release. Is there a cumulative group of PTFs available for download?

How to perform a software delivery cleanup using WinOffline.

How to add ServiceDesk schema changes to CA Business Intelligence derived universe?

How to configure External Authentication for Service Desk using IIS 6.0?

How to configure CA SystemEDGE to monitor disk space and send traps when thresholds are exceeded.

How to use Sapwalk2

Installing CA Process Automation version 4.2

Support for TLS 1.1 and TLS 1.2 on CA Access Gateway (formerly CA Secure Proxy Server)

Unicenter CA-Jobtrac Job Management Event Console Logging Enhancement

How can I reset replication statuses for specific tables to allow only those tables to completely replicate again.

How to Move the MDB From a Local to a Remote Instance of SQL

How to configure LDAP in CA UIM (Nimsoft) hub to integrate with AD authentication

Database Customization: Filter duplicate connection addresses from the Remote Control Viewer.

Lock by Move

Installation of CIC runs into error 1603

CA Common Services addresses the SSL V 3 0 Poodle security vulnerability.

Computer partially deleted when deleting the agent from the GUI

What are the different methods of applying the 12.5 SP1 C1 patch on agents? What do I need to do to make Win8/2012 agents compatible?

When clicking on "Asset Viewer" inside the Configuration Item detail page the following error message is returned:"invalid url specified"

How do you set up SSL server authentication with CA LDAP SERVER?

Scalability Server registration fails with error:"Exit code 104: Failed to register one or more server components"

How to setup Nimsoft Monitor Tunnels

How to add or change a site id to your CSM installation

What is the maximum number of active generations of an application?

Error when trying to reinstall the CA Service Desk Manager (CA SDM) ODBC services in Service Desk 14.1

Why does message “XCOMN0287E Error setting remote user id” appear?

How to check end of service announcement on support.ca.com

How to set up Embedded Entitlement Manager (EEM) tracing with CA Service Desk Manager (CA SDM)

How to Manage Identity Manager Tasks Stuck In-Progress

Poor performance while using the DSM Explorer

How to Submit an Enhancement Request for CA APM.

Configuring Identity Manager timeout settings

What are the proper procedures to follow if I need to back out RO54507?

Fatal Error when attempting to start the eHealth server with ./nhServer start

Getting CAUAJM_E_60152 Error while trying to Regenerate EEM Certificates

SLM Database : Best Practices, Indexing Strategy, and Maintenance

How to enable cdm to automatically monitor new disks

Spooler not sending QoS data from robot

How to reset discovery in CA UIM 8.10 or later

Cannot browse for unit for the Project Department OBS field

"AHD04400:Argument error" during user operation, with corresponding messages in the stdlog indicating that a specific parameter value failed against the pattern and request will be rejected

How to Receive and Apply an Offline Agile Designer License

Where can I find a list of the product codes corresponding to my CA products?

CA NFA DNS/SNMP Proxies service will not start up

ITAM 14.1 - Steps to reset uapmadmin password

Is there a way to set a default for the ‘On-line reports only’ box to be unchecked with CA Output Management Web Viewer 12.1?

If you are using the Endevor Web Services feature and STC pooling is enabled, the spawned task can fail with authorization error - C1I0012E YOU ARE NOT AUTHORIZED TO ACCESS ANY ENDEVOR ENVIRONMENTS

Raise the severity of open case to 1.

RO89429 is pertinent to any CTS 5.1 system or higher?

DBMaint fails since upgrade to 11.3.6 SP1 on Windows

What is the reason of PXM3200 message and how to avoid it in Detector 19.0?.

eHealth will not start or continually crashes, what do I do?

Cause of 'Invalid AFM' error when submitting jobs to a System AGENT.

Manual Uninstall of EEM

How to configure my DA to make use of new resources.

Are multiple Domains supported on the ALTNAME keyword?

How-To Configure a Multi-Node Cluster with Cassandra

How can I find the Life Cycle information - GA Date, Version, End of Support (EOS) Date, etc. - for my CA Top Secret products?

WCC will not communicate with our primary Workload Automation AE application server yet it communicates fine with the shadow application server.

Display various filler values in CA Repository for z/OS WebStation Option

"This service offering is not configured yet to view your resources, contact your Administrator” message appears in the My Resources in the Home > Resources via CA Unified Self Service (USS)

How can I merge QOS data after making an IP Address change for a network device that I already have QOS for in the SLM database?

How to obtain and import a Trusted Certificate into the CA Single Sign-On Administrative UI

Time calculations for CA 7 controlled jobs

Getting "Error creating stdout spool file" when running one JOB through CA ESP System Agent for UNIX

Resolving "Unable to load SiteMinder host configuration object or host configuration file" error messages

While trying to launch DSM explorer receive below error message, SME_TIMEOUTEXPIRED The specified Operation has expired. The timeout is usually a client supplied value. [CMM208908]

How do I determine if our site needs to utilize the RULELONG facility of CA ACF2 Security?

How to correctly send the CA Database Management Solutions for DB2 for z/OS CDBALOAD load library which is a PDSE data set to technical support.

How do I configure IBM's CIM (Common Information model) for CA ACF2?

WHAT IS CCS390 RELEASE, 14.0 OR 14.1?

When do we have to use the flag XX:-UseSplitVerifier ? Why is this needed

CA Spectrum install fails unable to connect to SRAdmin

How to install CA Business Intelligence (CABI) 3.3 SP2 (also referred to as Business Objects Enterprise (BOE) 3.1 SP7) to an existing CABI r3 SP5 (CABI 3.3) install?

CA Datacom 14.0 upgrade job BDUPG07 STEP9E DDPFI30001 FILE NAME NOT CODED

What happens when the CA Workload Automation DE (DSeries) scheduler/timer is cold started

Sending messages in policy via Syslog

Harvester and Reporter are not syncing Null Pointer in CollPollWS-wrapper.log

Watchdog warnings

How to move eHealth to a new system 6.2.x

java.lang.ClassNotFoundException:org.apache.juli.logging.LogFactory bringing up Tomcat for CA Output Management Web Viewer

How to delete router and its interfaces through mysql commands

Can I use the same SPNPARM for Concurrent Action Processing, CMEW and the Web Services ?

What are the supported SFlow Sample Types?

Want to use IBM's Rational Developer for System z - RDz, to interface with CA Endevor SCM and need the CA Endevor SCM RAM.

Unable to create new tasks in PPM

On z/OS 2.2, we're getting messages CEA0105I, CEA0111I, and CEA0019I at ipl time, how can these messages be addressed?

SPS Tuning on Linux

Connecting CA Workload Automation EE Report Server to Oracle database.

I am running ACF2 and CA-LDAP, after installing CA-LDAP and running the "ldaptest" script, I am getting error message "CEE3501S The module libldif.dll was not found.". What is causing this?

After upgrade to TPX 5.3, cannot logon to TSO or CICS.

FieldContext function example to initialize a profile screen attribute.

What can cause error JVMJZBL2008E Could not find or load class: org.apache.catalina.startup.Bootstrap upon Tomcat startup?

How to generate source statements from some CA Datacom custom load modules?

CA Workload Automation System Agent 11.3 SPx installation on Linux/UNIX server fails with error "JRE libraries are missing or not compatible...."

SQL Exception for query: TRUNCATE TABLE < > the exception is: ORA-00942: table or view does not exist

Modify the Default Password for User ca_itrm When Microsoft SQL Server 2005 is Used on Windows

Error: "AHD05237:An internal error with surveys occurred." In Browser When Submitting A Survey

eHealth 6.3.2.x installation fails to create database on a Windows server

How can I find out all defined ACF2 resource type codes?

How to download the eHealth Sizing Wizard

Single client tunnel can not connect to primary hub

How to Delete Licenses for Agile Requirements Designer

Error: "An error occurred while trying to view the document" When loading reports in Reports tab within Service Desk 14.1

How to perform a DTS/SD cleanup?

CodeCache JMX metrics not reporting.

Procedure for setting up EXTERNAL DATASET TRACKING/TRIGGERING with CA 7 Workload Automation.

Google Chrome Creates Many CA Service Desk Manager Sessions for Every Activity When Single Sign On is Used in IIS

Email Table Maintenance in AllFusion Endevor Change Manager

How Can I replace an expiring or expired user digital certificate signed by a local CA (Certificate Authority)

How can I configure CAM to use TCP instead of UDP?

Loading the Master Catalog in CA SAM

Where can I find the documentation for the Mainframe Team Center - Network Management (MTC-NM), the new GUI?

What are the new features of Endevor 12.0?

RACF z/OSMF 2.2 IZURMSEC

CA Client Automation ca_itrm Oracle User Roles and Privileges

I have orphan members in my Endevor ELIB listing library; how can I remove them from the library?

Job on LINUX Remote Agent fails with "socket read <>, rc=0"

Is CA Performance Management vulnerable to CVE-2017-5638 (Apache Struts)

OPEN SVC ZAPS FOR Z/OS 2.2 - IFG0201R at HDZ1C10 and IGGDAU01 at HDZ2220

CABI is temporarily unavailable

Migration error while upgrading NFA Harvester from 9.3.3 to 9.3.6

Is SASSXDSN (external data set tracking table) used in tracking external file creations on distributed servers?

CA Service Desk Manager (SDM) performance is poor when using Oracle Database Management System (DBMS) to host the MDB.

In using Apache 'Prefork' MPM mode, Policy Server output HandShake Errors.

How do I configure CAM to use TCP from the command line?

What are the steps required to upgrade from Datacom/AD version 14.0 to version 15.0?

Requirements for Performance Management Certification Request

autorep -M ALL displays an agent with a status of offline but the agent, cybAgent, is running.

A CI attribute in a notification email sent out by the Multiple Notification is displayed as a blank.

How set up Single Sign-On with HTTPS for CA ADA, NFA and UCM

XPSRegClient and XPSExport failed.

How to reset EIAM Admin Password if lost?

How to get pdm_ldap_sync to synchronize the ldap-enabled/disabled status with contact's active/inactive status in servicedesk?

Why are TPX VSAM files defined with SHAREOPTIONS(4,3) instead of (4,4)?

All ITCM 12.5 GA components are subject to a critical issue which can render the product completely non-functional after roughly one year of operation. Enterprise/Domain/Scalability Servers and Agent machines on Win/AIX/Linux all can be affected.

CA Spectrum Event Storage Best Practices

Elements Missing from TopN reports

How To Export and Import EEM Policies (using the GUI)

Procedure to increase Tomcat memory for Service Desk R11.2.

Database Cleanup: Orphaned Discovered Software Records caused by Coracleanup

How to Create Query Groups for Identifying Duplicate Computers in DSM Explorer.

Database: How to use SQL to Query Computer Inventory from the Database

Engine failed to start and you get error in log"Error: Unable to Find Manager in Database"

Frequently Asked Questions for Workload Automation SE (CA7) 11.3

Flow Statistics Database Files Missing

Unable to update a user certificate via the REST Management API

GSVX205E Nucleus load failed

General guide for troubleshooting issue of redo log files that fill up the ArchiveLogs directory

Is there any impact when era name of the Japanese calendar is changed?

Access Denied to autosys_secure

Where can I find the new features PTFs for the v18 incremental?

TELNET Signed Certificate Setup with CA TOP SECRET as the Certificate Authority

Detailed CORA Trouble-Shooting Guide

IM cannot connect to archive: No valid internet connection to 'archive.nimsoft.com'. Cannot download probes.

What is my upgrade path to the latest version 8.5.1

Windows Command-line Probe Utility (pu.exe) crashes upon execution of controller probe_deactivate callback

How to use qos_processor to enrich/modify QoS messages

Retain Excel formatting on import

Baseline_engine.QOS_MESSAGE queue is piling up and is yellow in the hub queue.

How to backup and restore NFA 9.3.2+ databases

When falling back to 14.0 do I have to manually reverse the transactions from AD15UPG and AD15TRN?

New Format of the LISTAPTF Command

CAUAJM_E_10527 Timed out waiting for response returned by autorep on Linux RedHat 7.2

Threshold events not getting to Spectrum

CA TPX cannot connect to the CF structure and the TPX started task abends with S0C4-04 in module LXCFMAIN.

Fatal Alert received: Handshake Failure

How to identify which release of CA Compress Data Compression for IMS for z/OS is installed.

JAVA error while launching SPECTRUM 10.2 Installer "Warning: Missing charsets in String to FontSet conversion"

How to receive Monthly Platform Patch Updates and other Notifications

MS Project (MSP) new driver features

uucp Does not have a UID value in the security data base.

How to Install and configure SSL on NPC, ReporterAnalyzer, Netvoyant, Superagent, and Unified Communications Monitor.

How to resolve IEW2606S error?

At IPL, CAMASTER abends with a S0C4 in module CASRVSYM or CAMCRCVY and produces the CAS9125E error message.

DURING THE IPL OF z/OS 2.1, STARTUP OF CA COMMON SERVICES (14.1) TASK ENFSNMP FAILS.

How do I change from Internal to External Security for CA Roscoe?

Does ACF2 support virtual Keyrings?

CA Performance Manager SSL password configuration

Getting the following errors when try to upload jobs to a new instances using WCC/ECLI: CAUAJM_I_50323 Inserting/Updating job ...

Uninstall Autosys Agent

Either the subject does not exist in eHealth, or the User does not have permission to report on subject. IP:Address index eHealth failed to create the report. (Legacy KB ID CNC TS32323 )

Unable to view the OSIM Wizards or the Shortcuts to create OS and Boot Images in the DSM Explorer?

How to configure SDM with SSL when using IIS with SSL?

When drilling down to NFA from CAPC 3.0 I am redirected to the login page instead of bypassing the login.

Harvester showing System Status errors

Customer Notice - End of Service Announcement for Layer 7 SecureSpan Gateway 7

CA Software Asset Manager check installation fails with error: openssl extension failed

Why does C1DEFLTS macro fails with assemble error with rc=12 when assembled under V18.0 ?

Update a ticket through maileater without passing the ticket ID in the email body

How to install CAPKI component in a different folder

How to check the usage of CA Workload Automation ESP files and how to increase their SIZE?

Error EE_SPONSORERROR iSponsor Error ISP_ERROR_NOGATEWAY igateway not running in stdlog

The Archive and Purge rules did not run. When I use Run Now, I receive the message: Attempt to start a second archive and purge process for the rule. Abort the new process. How can I get the rules to run?

How to remove CA-wcc-db service

Is CA Librarian V4.4 compatible with z/OS 2.2?

When multiple events are firing or having their conditions checked within a brief period of time, some Service Type Events are delayed by a few minutes when firing

Adding an LDAPS identity provider via the Layer 7 Policy Manager

How to automatically fix missing metrics in USM

How to address "Delayed Server Response Message" in Service Desk web interface.

CA Log Analyzer job under DB2 11 Extended RBA fails with message LAE0181I GEN0298E Converted DB2 BSDS. How can this be addressed?

CA Software Asset Manager (CA SAM) 12.7 Master Catalog import in "locked" state

ESM error "maximum data size limit would be exceeded" during policy migration

Moving the Nimsoft Installation

length limit in ntevl probe

Unified Reporter shows HTTP 500 error

Username Conflict when adding a new user in CA Agile Central.

Z/OS compatibility

How to configure a service to access vSphere 5.5 on CA PAM

Advanced Reporting Option to Import and Export

How to change the Hostname or IP Address on a SpectroSERVER or OneClick Server

Permission denied error during eHealth install

After installing the SPS, the Admin UI does not start and it reports many errors with the java beans. How can I solve it ?

Gateway 9.2 Patch reports success but version remains at 9.1

How to configure the CA Datacom version 14.0 or 15.0 MUF for XCF use.

CA Spectrum's OneClick Tomcat process has high cpu. Eventually it experiences a memory leak and crashes.

Unable to search users in the CA xFlow Analyst Interface

How to Unlock the SSM User Account password

How to integrate CABI6.2 with Service Desk Manager?

Adding Data Source failed Data source is already registered to another Performance Center

How can CA Spectrum be used to monitor and alarm on individual CPU and memory for devices?

How is "GC Capacity (%)" calculated?

How to go about LDAP authentication setup?

I can not remember the mdbadmin password. Can the password be reset?

How to Modify the UWCC Color Scheme

The SCCM _inv_raw_arp import will not run. We see this error in the log: [SQL Server Native Client 11.0][SQL Server] Arithmetic overflow error converting IDENTITY to data type int.

How do I redistribute CA-Realia runtime to my clients?

Is it Supported to install an Operating System Installation Management (OSIM) Boot Server on a Windows Domain Controller?

How to send a CA Detector for DB2 for z/OS datastore to technical support if requested.

SPECTRUM Control Panel does not start

How can I automatically unzip CAZ files with Cazipxp.exe?

Prerequisites for acquiring SDK DYN endpoint

Abend S0C4-04 in CASRVASI+x'B4' at startup of CAVARSRV

Information on CA Spectrum 64bit Java (JRE) Client Support for OneClick clients

What PTFs are needed for CA Disk Compatibility with z/OS 2.2

Attachments in Service Desk Manager (SDM) no longer work after installing a Windows Update

Is there a utility that can scan a ELIB listing library and uncompress the file and the output be in a pds file?

How to export WCC Monitoring Views to a file

AES Encryption Level For TSS.

CPU and Memory Utilization alarms set and clear within seconds in CA Spectrum

What are the minimum user permissions required to install CA IT Client Manager?

How to recreate the WCC Schema objects for Oracle

How to improve performance of AD Synchronization for DSM?

Installing the DSM Reporter on a standalone machine

How are hub tunnel connections and ports used for communication?

Does WAAE collect and report any audit information?

How to determine if a NetFlow enabled device is sending the correct fields and data using WireShark.

Can CA FileMaster for MVS, CA FileMaster for IMS and CA FileMaster for DB2 be installed under the same CA Chorus Software Manager SMP/E CSI environment?

List of iGateway Error codes after failed installation of iGateway

Application error on amobjectmanager.exe during upgrade of ITCM Domain

CAS9SAFC missing default resource classes

autoping -m fails

How do I upgrade and convert from Endevor 3.9 to Endevor v16?

Computer Identification: Everything you need to know about the HostUUID and computer uniqueness in Client Automation.

The image seems not to be prepared with a OSIM prepare job

What Are the Top-Secret Commands to secure Z/OSMF?

HOW TO FIX THE ERROR: C1LB003E - ELIB FULL OR MEMBER SIZE > RESERVE PAGES - data set (member)

Preparation for implementation of CA Advanced Authentication Mainframe (AAM) or IBM’s Multi-Factor Authentication (MFA) support

How to enable LDAP connection pooling over SSL to gain increased performance for Identity Manager.

How to configure Jasper Studio for editing existing reports and creating new reports for CA Service Desk Manager data on Jasper Server.

UMP error: session already invalidated

Differences Between CA Agile Central's Sandbox and Production Environments

Tips about incremental release since Endevor 18.0

vmware probe templates not applying

Using a CA Certificate with Tomcat and CA Output Management Web Viewer 12.1 on a Windows Server

Error codes for CA Authminder

Google OAuth integration failing with State data cookie does not exist error

Announcements don't appear in Unified Self-Service

Special characters in Task Name, Task Notes, and Charge Codes have entire entries removed from project when opening project with MS Project with New Driver or the project opens with an error.

How to install CA API Gateway & CA Live API Creator License

Error: E131015 when trying to access a job in WCC.

This package has consistency check enabled and has been tampered with at the server. [SDM228429]

SMAUTHREASON reason code document (Legacy_Onyx KB Id: 176074)

What encryption method does CA ACF2 use to store passwords and password phrases?

Struts

APM 12.9 web services returns a maximum of 2000 records

Multiple file upload

API Developer Portal (ADP) runs out of disk space or inodes

CA Workload Automation AE - 11.3 - Windows Permissions Required To Run Jobs

Using Communities for CA DevTest Product Enhancements

CA Spectrum OneClick client has performance issues and the following shows in the tomcat log: waitForReadTasks timed out

Restrict users from editing a closed Request?

jdbc_response - creating a connection to a MySQL Database

Cannot connect to my hub and my controller.cfg is missing probes

CPU, Disk and Memory probe (cdm) Technical Brief

Create a cdm Superpackage for Multiple Operating Systems

vmware probe - Best Practices for better performance

Editing probe packages (probe configuration files and templates, e.g., .cfx and .cfg, and tips on modification)

How to delete or merge old (obsolete) origins so they no longer display in IM or UMP

UMP server returning 404 after restart and move to DMZ

CA Agile Central Support Manager Troubleshooting

Overview of CA Agile Central TFS Connectors

SaaS Support Services Agreement

CA Workload Automation AE r11.3.6 upgrade fails during Sybase database update.

Error ORA-32319 from alert_ehealth.log

The type initializer for 'CA.Common.Workflow.Provider.ProviderManager' threw an exception.

USM/UMP does not display any alarms, and groups in USM all show zero members in an Oracle-based UIM environment

Provide files for CA Support to test conversion to r12 of CA 7

What do I have to do to stop message ACF79410 at IPL time?

How to create and submit an Idea to improve CA Workload Automation products.

Error on hub queue "Subscribe error: replacing current subscriber not permitted, denying request"

How to manually regenerate the httpd.conf

How to configure Introscope Agent 10.x for Tomcat 7 on Unix

How to access to the latest CA-File Master Plus Release documentation on support.ca.com ?

Error during Modeling Gateway export: Error: model at ID was exported as two different types: com.aprisma.tie.export.DeviceExport com.aprisma.tie.export.ModelExport.

Archive Manager Best Practices

Known Reporting Issues in Spectrum 10

When validating a deployment in CSM why am I receiving the Message: MSMD2000I CCI Feedback Message: SPAWN SERVICE UNAVAILABLE ?

Synchronization failure between CAPC and the Data Aggregator data source

"No results found" is returned by the analyst xFlow interface when searching for a named user contact but the contact record for the user exists

Any issues with running PanApt 3.2 on z/OS 2.1?

How do you remove a DC from the DA?

FTP Files and Dumps

Failed to upgrade to Spectrum 10.1.2 or 9.4.4

After upgrade to 10.5.x both MOM & Collector logs contain "SEVERE: Could not synchronize database state with session org.hibernate.StaleObjectStateException: Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect)"

Exit Code 9 Set To Success But Job Still Failed

WAAE installation on Oracle Solaris 10 OS fails with the following error: # ./wa_setup.sh /Solaris-Sparc/ca-sm-installer: test: argument expected

When CA Datacom PC CALL module DBPCCPR or DBPCSPR is replaced via CAIRIM, is there any need to recycle the active CA Datacom Multi-user (MUF) or to refresh any transaction or application? Version 14.0 RO87334, for example, has SMP/e HOLD ACTION to re-run

How to properly restart the CA Performance Management environment

Asset Portfolio Management web services classes for 'hardware' family.

Why do some alarms not clear automatically and how can I clear them?

error Configuration context can not be loaded. Contact your System Administrator.

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