Warning appears on app-ca.log files: VXML Image "null" not found in VXMLImages map. Please add or change VXML to use the constant!

Document ID:  TEC1102737
Last Modified Date:  06/20/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA PPM

Releases

  • CA PPM:Release:15.1

Components

  • CLARITY PPM INTEGRATIONS & INSTALLATIONS:PPMENV
  • CA PPM SAAS INSTALLATION AND UPGRADE INTERNAL ONLY:ODENV
Issue:

A warning message similar to:

WARN  2017-06-20 07:57:44,081 [http-nio-80-exec-23] uif.VXMLImages (clarity:admin:x:mainnav.work) VXML Image "null" not found in VXMLImages map. Please add or change VXML to use the constant!

is adding noise in app-ca.log files.

 

Steps to Reproduce

  1. Login to any PPM 15.1 Server standard UI 
  2. "Home" Menu > "Portfolio Management" > "Projects" 
  3. Check app-ca.log

Expected Result: Unnecessary log message: "VXML Image "null" not found in VXMLImages map" is suppressed.

Actual Result: Unnecessary log message: "VXML Image "null" not found in VXMLImages map" is printed frequently in the log files.

Environment:
This issue has been reported for CA PPM v15.1.
Cause:

This issue has been reported to Sustaining Engineering as CLRT-81235.

Resolution:

This issue cannot be reproduced in CA PPM v15.2.

Please help us improve!

Will this information enable you to resolve your issue?

Please tell us what we can do better.

{{feedbackText.length ? feedbackText.length : '0'}}/255

{{status}}

Not what you were looking for?

Search Again >

Product Information

Support by Product >

Communities

Join a Community >

Chat with CA

Just give us some brief information and we'll connect you to the right CA ExpertCA sales representative.

Our hours of availability are 8AM - 5PM CST.

All Fields Required

connecting

We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{message.agentProfile.name}} will be helping you today.

    View Profile


  • Transfered to {{message.agentProfile.name}}

    {{message.agentProfile.name}} joined the conversation

    {{message.agentProfile.name}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1].agentProfile.name}} has ended.
    Thank you for your interest in CA.


    Rate Your Chat Experience.

    {{chat.statusMsg}}

agent is typing