How to Delete Licenses for Agile Requirements Designer

Document ID:  TEC1123134
Last Modified Date:  06/19/2017
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Products

  • CA Agile Requirements Designer

Releases

  • CA Agile Requirements Designer:Release:2.1
  • CA Agile Requirements Designer:Release:2.0
  • CA Agile Requirements Designer:Release:1.9.5
  • CA Agile Requirements Designer:Release:1.9.4
  • CA Agile Requirements Designer:Release:1.9.1
  • CA Agile Requirements Designer:Release:1.9.2
  • CA Agile Requirements Designer:Release:1.9.3
  • CA Agile Requirements Designer:Release:1.9
  • CA Agile Requirements Designer:Release:2.2
  • CA Agile Requirements Designer:Release:2.3
  • CA Agile Requirements Designer:Release:2.4
  • CA Agile Requirements Designer:Release:2.5

Components

  • CA Test Case Optimizer:ITKOTC
Introduction:

This document will explain how to delete existing licenses in Agile Requirements Designer (ARD). Deleting old license entries using the steps in this document is often helpful while troubleshooting licensing issues with ARD. Once deleted, these licenses should no longer appear in CodeMeter Control Center or the WebAdmin. 

Background:

How do I delete old, expired, or unused licenses from Agile Requirements Designer? 

Environment:
CA Agile Requirements Designer (ARD)- All product release versions.
Instructions:
  1. Go to C:\Program Files (x86)\CodeMeter\Runtime\bin

  2. Locate 'CodeMeterCC.exe', right-click, and choose 'Run as administrator'.

    codemetercc file path.png

  3. In the CodeMeter Control Center window, under the 'License' tab, select the CM license container which you would like to delete.

  4. Make a note of the Serial number. Example in the screenshot is ‘128-9928168’

    codemeter control center delete licenses.png

  5. Open a command prompt. You can do this by searching for 'cmd' in your Windows start menu. It will show under 'Programs' as cmd.exe.

  6. Navigate to ‘C:\Program Files (x86)\CodeMeter\Runtime\bin’ using the following command 
    >cd C:\Program Files (x86)\CodeMeter\Runtime\bin

  7. Use the cmu32 command line tool to delete the license using the serial number you found in step one. Note that before the option ‘delete’ and ‘serial’ there are two hyphens. 
    >cmu32 --delete-cmact-license --serial 128-9928168

  8. Once the license has been deleted, you should see a 'CmAct- License X successfully removed' message in the command prompt. You should also no longer see the license in the CodeMeter Control Center window. 

    delete license commands.png

 

If you have any other license containers besides 'AgileDesigner' in CodeMeterCC, such as 'AgileDesignerUnb', 'AgileDesigner-Trial', or 'AgileDesigner-Offline', we suggest deleting them to avoid confusion and future issues. 

Additional Information:

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