Role replace does not work correctly if you do a Role Replace using the same resource multiple times on a project

Document ID:  TEC1313466
Last Modified Date:  07/03/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA PPM

Releases

  • CA PPM:Release:14.2
  • CA PPM:Release:14.3
  • CA PPM:Release:14.4
  • CA PPM:Release:15.1
  • CA PPM:Release:15.2
  • CA PPM:Release:13.3
  • CA PPM:Release:14.1

Components

  • CLARITY ON DEMAND INVSTMNTS, PRJCTS, RESOURCES & NPIO MGMT:ODINCL
  • CLARITY PPM INVSTMNTS, PRJCTS, RESOURCES & NPIO MANAGEMENT:PPMINV
Problem:

When doing a role replace using the same resource a second time on a project, either the assignment for the second replace is blank or the role still remains on the assignment.

STEPS TO REPRODUCE
1. Create a new project
2. Go to the Team tab and add a role (Architect in this example) to the project with an allocation of 100%
3. Create a new task and assign the role to the task
4. Replace the role with a resource using the below steps:

  • Go to the Team tab and click the magnifying glass next to the Role
  • Click ‘Show All’ to bring up all resources
  • Select the check box next to a resource and click ‘Replace’ (In this example the ‘admin’ resource is selected)

5. Click ‘Yes’ to the warning message about replacing the role (And if an overallocation message pops up, select the option to overallocate the resource)
6. Repeat steps 2-4 using a different role (Developer in this example) and the same resource (Admin in this example)
7. Navigate back to the task created in step 5 (task 2)


Expected Results: The task assignment shows the resource replaced in step 5 (Admin in this example) and on the Team tab, the architect is no longer a staff member.
Actual Results: The role is still assigned to the task. Additionally, if you go to the Team tab, even though the resource’s allocation has correctly doubled (now at 200% allocation) since it has taken on the role’s allocation twice, the Developer role is still unexpectedly showing on the team since it is still assigned to task 2.

Notes:

  • If the default allocation set in PPM is 0% / the roles/resources are allocated at 0% to the project, then the symptoms of this issue are a little different in that the role gets removed from the Team tab, and the assignment for task 2 is missing altogether (it should show the resource the role was replaced with).
  • If in step 6 you replace the role with a different resource then the resource used in the first role replace in step 4, the issue does not occur.  
Environment:
This issue applies to CA PPM 13.3 and higher
Cause:

This issue is caused by DE35034

Resolution:

This issue is under investigation as DE35034

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