How do I clear the cache on a APM Enterprise Manager?

Document ID:  TEC1371637
Last Modified Date:  06/06/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Application Performance Management

Releases

  • CA Application Performance Management:Release:10.5.2
  • CA Application Performance Management:Release:10.5.1
  • CA Application Performance Management:Release:10.5
  • CA Application Performance Management:Release:10.3
  • CA Application Performance Management:Release:10.2
  • CA Application Performance Management:Release:10.1
  • CA Application Performance Management:Release:10.0

Components

  • INTROSCOPE:APMISP
  • WILY INTROSCOPE:APMINT
  • ENTERPRISE MANAGER:INTEM
  • APPLICATION PERFORMANCE MANAGEMENT:WLYAPM
Introduction:

 Clearing the cache is a frequently required task.  Below are the steps to do this.  This is required when updating any jar files in the APM Enterprise Manager installation.

Question:

 How do I clear the cache on a APM Enterprise Manager?

Environment:
The directory structure is the same for Unix / Linux variants or Windows.
Answer:

1 - Stop the APM cluster

2 - Go to the \product\webview\configuration directory 

Delete all directories only : ( do NOT delete the config.ini )

3 - Go to the \product\enterprisemanager\configuration  directory 

Delete all directories only : ( do NOT delete the config.ini )

4 - Go to the \work directory and delete its contents.

5 - Clear the appropriate browser cache. 

6 - Start the APM cluster.

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