'ETJDS090E The underlying data source does not appear to be functioning' after disabling Time Series.

Document ID:  TEC1470877
Last Modified Date:  07/12/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Chorus for Security and Compliance Management

Releases

  • CA Chorus for Security and Compliance Management:Release:03.0.00

Components

  • CA Chorus for Security and Compliance Mgmt:CHRSEC
Introduction:

How to prevent 'ETJDS090E The underlying data source does not appear to be functioning' message after disabling Time Series.

Question:

We want to discontinue running the Time Series tasks (local and relay) but this causes the following error in the UI:

Message1: ETJDS090E The underlying data source does not appear to be functioning
Message2: ETJDS091E An error occurred in a database: TEIID30328 Unable to evaluate
Version:
03.0.00 [Production (Build 3517.292); 2017/06/06 03:39; vm9444]

Is there a way to change the settings in JBOS so that it does not look for the Time Series interface?

Answer:

To prevent the error messages from popping up, you will have to disable tsf-model.xml and statg-model.xml.

Please help us improve!

Will this information enable you to resolve your issue?

Please tell us what we can do better.

{{feedbackText.length ? feedbackText.length : '0'}}/255

{{status}}

Not what you were looking for?

Search Again >

Product Information

Support by Product >

Communities

Join a Community >

Chat with CA

Just give us some brief information and we'll connect you to the right CA ExpertCA sales representative.

Our hours of availability are 8AM - 5PM CST.

All Fields Required

connecting

We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{message.agentProfile.name}} will be helping you today.

    View Profile


  • Transfered to {{message.agentProfile.name}}

    {{message.agentProfile.name}} joined the conversation

    {{message.agentProfile.name}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1].agentProfile.name}} has ended.
    Thank you for your interest in CA.


    Rate Your Chat Experience.

    {{chat.statusMsg}}

agent is typing