Privileged Account request notification mail start_date is not correct

Document ID:  TEC1505287
Last Modified Date:  07/13/2017
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  • CA Privileged Identity Manager


  • CA Privileged Identity Manager:Release:12.8
  • CA Privileged Identity Manager:Release:12.9
  • CA Privileged Identity Manager:Release:14


  • CA ControlMinder - Privileged Passwords:SEOSPP

We are using TEC1679547 for to set date/times to have the local timezone in approval emails.

The Day for start_date is 1 day ahead.


For example, in the email:

Request start date: June 13, 2017 8:57:00 AM EST

Request valid until: June 12, 2017 11:57:00 AM EST


This should be:

Request start date: June 12, 2017 8:57:00 AM EST

Request valid until: June 12, 2017 11:57:00 AM EST



From 12.9 and above, and if you apply fix T51S038 to 12.8CF3, you need to replace the following:


_eventContextInformation.getSecondaryObjectAttribute("START_DATE", ""); 

_eventContextInformation.getSecondaryObjectAttribute("VALID_UNTIL", ""); 




_eventContextInformation.getSecondaryObjectAttributeForDate("START_DATE", ""); 

_eventContextInformation.getSecondaryObjectAttributeForDate("VALID_UNTIL", ""); 


This will insure correct conversion of datetimes to localtime.

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