How to manually install CA Client Automation on UNIX

Document ID:  TEC1508392
Last Modified Date:  07/12/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Client Automation

Releases

  • CA Client Automation:Release:12.9
  • CA Client Automation:Release:14.0
  • CA Client Automation:Release:14.0 SP1
  • CA Client Automation:Release:12.8

Components

  • CA Client Automation:BITCM
  • DESKTOP AND SERVER MANAGEMENT:DTSVMG
  • CA Asset Management:TNGAMO
  • CA Software Delivery:TNGSDO
  • CA Remote Control:TNGRCO
Introduction:

This document details the required steps to manually install CA Client Automation agents on

UNIX based platforms. This is useful when the use of the CA Client Automation Deployment

Wizard cant be used. This procedure is also applicable when firewalls and or UNIX Security

restrictions can't be altered to meet the Deployment Wizards requirements listed in the

CA Implementation Guide.

Question:

What are the steps to manually install CA Client Automation on UNIX ?

Environment:
CA Client Automation - All Versions All Supported version of UNIX
Answer:

To manually install UNIX agents on a system, do the following:

1. Browse DVD #2 of CA Client Automation and copy the agent folder from under the platform folder.  

For example, if you are installing on Linux, you would copy the folder ...\LinuxProductFiles_x86\agent

to the target system in a temp folder via FTP in binary mode to avoid corruption.

SS1.png

2. Login using the root username and password.

 

3. Browse the agent folder once it copies over and locate the binary installdsm.

 

4. Run the command chmod 755 installdsm. 

 

5. Run "./installdsm" and follow the prompts.

You can review the ca-dsm.log located in the /tmp directory for details.

 

Additional Information:

For Linux and some other version of UNIX:

Please review the CA Client Automation Guide for more details of the install prerequisites. 

EG: Linux requires the 32 bit libraries as documented in the technical document: 
www.ca.com/us/support/ca-support-online/product-content/knowledgebase-articles/tec547551.aspx

There are other platforms that require other prerequisites and they are listed in the CA ITCM

Implementation Guide on page 103 which is located in the \DOC subdirectory folder on DVD # 2/. 

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