Getting NSX953 USERID: uuuuuuuu REVOKED

Document ID:  TEC1699122
Last Modified Date:  06/15/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA NetMaster Network Management for TCP/IP

Components

  • CA NetMaster File Transfer Management:NFT
  • CA NetMaster Network Automation:NMAUTO
  • CA NetMaster Network Management for SNA:NMSNA
  • CA NetMaster Network Management for TCP/IP:NMTIP
Problem:

Logon attempt to Netmaster fails with  NSX953 USERID: uuuuuuuu REVOKED but the Userid does not show as REVOKED in external security.

Environment:
All products in the Netmaster Suite
Cause:

When Netmaster calls external security, it receives this response back

  *** RETURN ***   RC=24

indicating a revoked userid.

Resolution:

A problem exists for this userid with the FACILITY definition in the external security product. It may be missing for the userid or group.

Please contact your security team.

Additional Information:

This document applies to regular userids only.

If you are experiencing a problem with background userids or the above solution does not correct your problem, please contact support.

Please help us improve!

Will this information enable you to resolve your issue?

Please tell us what we can do better.

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