After upgrading to Spectrum 10.2.1 several issues with NCM capture

Document ID:  TEC1765461
Last Modified Date:  06/13/2017
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Products

  • CA Spectrum

Releases

  • CA Spectrum:Release:10.2.1

Components

  • ONECLICK:SPCOCK
  • APPLICATIONS:SPCAPP
Issue:

After upgrading to Spectrum 10.2.1 the following three NCM issues may occur depending on your NCM settings:

 

Issue 1:

Symptom: NCM capture is not working when the user set credentials on a device 

Resolution: NCM capture is working when the user set local credential on a device. (DE294862, 00746515)

 

Issue 2:

Symptom: NCM capture is not working for Juniper devices when the user set local credential on a device

Resolution: NCM capture is working for Juniper devices when the user set local credential on a device. (DE287607, 00719883)

 

Issue 3:

Symptom: NCM capture is not working with empty credentials configured for SNMP/TFTP communication mode

Resolution: NCM capture is working with empty credentials configured for SNMP/TFTP communication mode. (DE288887, 00724406)

  

Environment:
Spectrum 10.2.1 only. All platforms.
Resolution:

10.02.01.PTF_10.2.122 has been built to fix these issues.

 

Please open an issue with support to request this patch.

Additional Information:

Note: 10.02.01.PTF_10.2.114 (see TEC1000367) was included in 10.02.01.PTF_10.2.122

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