Broker doesn't appear on Portal

Document ID:  TEC1797984
Last Modified Date:  07/06/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details

Products

  • CA Continuous Application Insight

Releases

  • CA Continuous Application Insight:Release:10.0
  • CA Continuous Application Insight:Release:8.0.0
  • CA Continuous Application Insight:Release:8.0.1
  • CA Continuous Application Insight:Release:8.0.2
  • CA Continuous Application Insight:Release:8.1
  • CA Continuous Application Insight:Release:8.2
  • CA Continuous Application Insight:Release:8.3
  • CA Continuous Application Insight:Release:8.4
  • CA Continuous Application Insight:Release:8.5
  • CA Continuous Application Insight:Release:9.0
  • CA Continuous Application Insight:Release:9.1
  • CA Continuous Application Insight:Release:9.5
  • CA Continuous Application Insight:Release:9.5.1

Components

  • CA ITKO LISA PATHFINDER:ITKOPF
Issue:

  The agents does not appear on the Portal console even though Broker service is running.  When you click on the Agent configuration Tab,  Portal displays the message “ Broker cannot be detected” 

 

 

Environment:
All supported DEVTEST builds
Cause:

The Broker was running on a different machine  than the Registry.

Resolution:

The Broker and the Registry  needs to be on the same machine. 

 

In the portal,  it displays where the broker is running and the Version and also the list of agents connected to that  Broker.  

For example : 

Broker:abc01@MYmachine.ca.com

   Agent  : JBOSS_LISABank   Version 10.0.0

 

 

 

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