Spool file is not displaying the full sap logs

Document ID:  TEC1850297
Last Modified Date:  07/03/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details


  • CA Workload Automation DE


  • CA Workload Automation DE:Release:12



Every time when a sap job is completed from Workload Automation DE, instead of showing or displaying the full job logs (SAP SPOOL FILES) it is just showing some other information, but when we are comparing the logs from SAP side it has more data in the logs. In short, we are not getting the full logs. 


Example of Spool logs which we are getting from Workload Automation DE is: 

STATE SUBMIT Jobno(*****207) Status(Job Open: Defined and Released) 

Workload Automation DE 12.0 SP1

Add the following to the agentparm.txt and restart the agent 




Sets whether the agent writes job logs to the agent spool file. When tuning for performance, you can reduce the overhead that is incurred when the agent retrieves logs by setting this parameter to false.

true     Writes the job log to the agent spool file. If child process monitoring is enabled, children job logs are also written to the spool file.

false     Does not write job logs to the spool file.

Default: false


Additional Information:

Please help us improve!

Will this information enable you to resolve your issue?

Please tell us what we can do better.

{{feedbackText.length ? feedbackText.length : '0'}}/255


Not what you were looking for?

Search Again >

Product Information

Support by Product >


Join a Community >

Chat with CA

Just give us some brief information and we'll connect you to the right CA ExpertCA sales representative.

Our hours of availability are 8AM - 5PM CST.

All Fields Required


We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{message.agentProfile.name}} will be helping you today.

    View Profile

  • Transfered to {{message.agentProfile.name}}

    {{message.agentProfile.name}} joined the conversation

    {{message.agentProfile.name}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1].agentProfile.name}} has ended.
    Thank you for your interest in CA.

    Rate Your Chat Experience.


agent is typing