Alarm Filter is not working properly in the Spectrum Web Client

Document ID:  TEC1866435
Last Modified Date:  06/07/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details


  • CA Spectrum


  • CA Spectrum:Release:10.2



After creating an Alarm Filter in Spectrum OneClick to filter on specific alarms for a specific landscape, when the Alarm Filter was applied in the Spectrum Web Client, it shows alarms for landscapes that should have been excluded by the filter.


The Web Client subscription code was not honoring the Alarm Filter properly.


This issue is addressed with the Spectrum 10.02.00.PTF_10.2.041 patch. Please open a case with CA Spectrum Support if you are experiencing this issue.


Additional Information:

The Spectrum 10.02.00.PTF_10.2.041 patch also addresses the following issues with the Spectrum Web Client:


Symptom: Web Client assignment quick filter stays gray. 

Resolution: Quick filter is enabled even if there is only one unique value in the column to which filter is associated. 


Symptom: Web Client landscape list is not sorted. 

Resolution: Landscape is sorted. 


Symptom: Web Client does not process alarm filters correctly. 

Resolution: Added required changes in the code to process alarm filters correctly. 


Symptom: REST calls fail with NULL pointer exception.

Resolution: Fixed the over-written methods from WebUI causing this.

Please help us improve!

Will this information enable you to resolve your issue?

Please tell us what we can do better.

{{feedbackText.length ? feedbackText.length : '0'}}/255


Not what you were looking for?

Search Again >

Product Information

Support by Product >


Join a Community >

Chat with CA

Just give us some brief information and we'll connect you to the right CA ExpertCA sales representative.

Our hours of availability are 8AM - 5PM CST.

All Fields Required


We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{}} will be helping you today.

    View Profile

  • Transfered to {{}}

    {{}} joined the conversation

    {{}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1]}} has ended.
    Thank you for your interest in CA.

    Rate Your Chat Experience.


agent is typing