Failed logs appear in View Submitted Tasks

Document ID:  TEC1912771
Last Modified Date:  06/13/2017
{{active ? 'Hide' : 'Show'}} Technical Document Details


  • CA Privileged Identity Manager


  • CA ControlMinder - Privileged Passwords:SEOSPP

Failed logs appear in View Submitted Tasks which detail of the log shows "no results" for each information.
Why does this failed log with "no results" appear?
Does this any impact on the product behavior?


It happens for the automatic transactions triggered in the background and not for user triggered actions like requesting a privileged account. The events what are being showed in View Submitted Tasks are meaning that those are triggered by the system, and it will not impact any product behaviors. Those events are tracked to understand how the system behaves while running the background events. It is working as per design since the events are marked as view only which we are hiding them intentionally, and will not be shown to the user as its internal to the application.

Please help us improve!

Will this information enable you to resolve your issue?

Please tell us what we can do better.

{{feedbackText.length ? feedbackText.length : '0'}}/255


Not what you were looking for?

Search Again >

Product Information

Support by Product >


Join a Community >

Chat with CA

Just give us some brief information and we'll connect you to the right CA ExpertCA sales representative.

Our hours of availability are 8AM - 5PM CST.

All Fields Required


We're matching your request.

Unfortunately, we can't connect you to an agent. If you are not automatically redirected please click here.

  • {{}} will be helping you today.

    View Profile

  • Transfered to {{}}

    {{}} joined the conversation

    {{}} left the conversation

  • Your chat with {{$storage.chatSession.messages[$index - 1]}} has ended.
    Thank you for your interest in CA.

    Rate Your Chat Experience.


agent is typing