Error in Spectrum OneClick log file processing event id 0x3e40136

Document ID:  TEC1922714
Last Modified Date:  06/12/2017
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Products

  • CA Spectrum

Releases

  • CA Spectrum:Release:10.2
  • CA Spectrum:Release:10.1
  • CA Spectrum:Release:10.0

Components

  • ALARM & EVENT MGMT:SPCAEM
Issue:

Spectrum OneClick log showing the following error processing event id 0x3e40136:

 

May 23, 2017 15:20:14.471 - Error parsing event type 0x3e40136 : 9u 

May 23, 2017 15:20:14.472 - Please check the event format file for any errors 

Cause:

Error in the associated $SPECROOT/SG-Support/CsEvFormat/Event03e40136_en_US file highlighted below:

{d "%w- %d %m-, %Y - %T"} - A "trapRX200Plus12CurrentAlarm" event has occurred, from {t} device, named {m}.

- RX200 Modules positive 12 volt current parameter goes out of range.

trapIdentifier = {I 1}
trapNetworkElemModelNumber = {S 2}
trapNetworkElemSerialNum = {S 3}
trapPerceivedSeverity = {T trapPerceivedSeverity 4}
trapNetworkElemOperState = {T trapNetworkElemOperState 5}
trapNetworkElemAlarmStatus = {T trapNetworkElemAlarmStatus 6}
trapNetworkElemAdminState = {T trapNetworkElemAdminState 7}
trapNetworkElemAvailStatus = {T trapNetworkElemAvailStatus 8}
trapText = {S 9u} \000atrapChangedObjectID = {o 10}
trapChangedObjectId = {o 10}
trapChangedValueInteger = {I 11}
trapNETrapLastTrapTimeStamp = {G 12}
(event [{e}])
Resolution:

RESOLUTION: This issue is scheduled to be addressed in Spectrum 10.03.00.00.

 

WORK_AROUND: Modify the $SPECROOT/SG-Support/CsEvFormat/Event03e40136_en_US file so it looks like the following highlighted below:

 

{d "%w- %d %m-, %Y - %T"} - A "trapRX200Plus12CurrentAlarm" event has occurred, from {t} device, named {m}.

- RX200 Modules positive 12 volt current parameter goes out of range.

trapIdentifier = {I 1}
trapNetworkElemModelNumber = {S 2}
trapNetworkElemSerialNum = {S 3}
trapPerceivedSeverity = {T trapPerceivedSeverity 4}
trapNetworkElemOperState = {T trapNetworkElemOperState 5}
trapNetworkElemAlarmStatus = {T trapNetworkElemAlarmStatus 6}
trapNetworkElemAdminState = {T trapNetworkElemAdminState 7}
trapNetworkElemAvailStatus = {T trapNetworkElemAvailStatus 8}
trapText = {S 9}
trapChangedObjectId = {o 10}
trapChangedValueInteger = {I 11}
trapNETrapLastTrapTimeStamp = {G 12}
(event [{e}])

 

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