Spectrum OneClick custom menu to launch browser fails

Document ID:  TEC1935685
Last Modified Date:  06/12/2017
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  • CA Spectrum


  • CA Spectrum:Release:10.1
  • CA Spectrum:Release:10.0
  • CA Spectrum:Release:10.2
  • CA Spectrum:Release:9.4
  • CA Spectrum:Release:9.3



Spectrum OneClick custom menu to launch browser fails. The browser is not launched as expected.


Possible issue with special characters in the url to be launched.


Check for special characters in the url to be launched in the custom-menu-config.xml file. If there are any special characters, replace the special character(s) with the associated URL Encoded Characters. For example, if the url contains a caret "^" symbol, replace it with "%5E".

Additional Information:

Click here for a list of the URL Encoded Characters.

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