On Friday, January 20, 2017, from 09:00 to 10:00 p.m. ET (GMT-5), CA will be conducting maintenance updates on CA Support Online. CA Support Online will be unavailable during this time. We apologize for any inconvenience this may cause.
IMPORTANT: CA Chorus Software Manager (CA CSM) Support Announcement
IMPORTANT - CA Business Intelligence 4.1 (with BusinessObjects) Replacement:
Please click here for more information.
Recent Safe Harbor Decision:
For more information on what you need to do next, click here.
IMPORTANT Notice for Users of Internet Explorer 8 or below:
Please upgrade or switch to a more modern browser.
Ongoing changes to CA websites are impacting the experience when non-current browsers are used.
IMPORTANT: Google Chrome 45 Users may be Unable to use the Download Manager. Please click here for more information.
Open All Severity 1 Cases by Phone:
To ensure prompt attention to any "system down" issues affecting your production environment, you must call the Global Contact Center to report a Severity 1 condition. After November 16, 2013, the option to select "Priority 1" when you open or update a case on CA Support Online will be removed and replaced with instructions on how to contact us by phone. This change reflects our long-standing guidance to open Severity 1 issues with a phone call, helping us improve the speed and consistency of our response to you.