Unicenter Software Delivery
End of Service Insert Letter
Date: March 28, 2008
To: Unicenter Software Delivery Customers
From: The CA Client Management Solutions Product Team
Subject: End of Service Announcement for Unicenter Software Delivery r11.1
CA is continually working to improve our software and services to best meet the needs of our customers. As an ongoing effort to continually improve our software and with the currently planned general availability of Unicenter Software Delivery r12, support for Release r11.1 is currently scheduled to be discontinued 12 months from now in connection with such release. This will allow our Development organization to effectively focus its resources on and add value to the upcoming release.
As development of Release 12 progresses, we encourage you to consider your migration plan, and we will contact you again with migration path information, as well as updates on features and functions of Release 12, and proposed dates for End of Service of Release 11.1.
If you have any questions regarding the support schedule, please contact your local CA Account Manager or Support Availability Manager. To review our Technical Support Lifecycle Policy, please visit: https://support.ca.com/phpdocs/0/common/tslifecycle_policy.pdf.
Your success is very important to us, and we look forward to continuing our successful partnership with you.