BrightStor ARCserve Backup for Windows r11.1
End of Service Announcement

Date: March 31, 2008

End of Service Announcement for BrightStor ARCserve Backup for Windows r11.1

Dear Valued BrightStor ARCserve Backup for Windows r11.1 Customer,

CA is continually working to improve our software and services to best meet the needs of our customers. As an ongoing effort to continually improve our software and w ith the current availability of CA ARCserve Backup r12, support for BrightStor ARCserve Backup for Windows r11.1 is currently scheduled to be discontinued 6 months from now in connection with such release.

If you are a customer using BrightStor ARCserve Backup for Windows r11.1 with an active maintenance contract, you will be given the option to upgrade to CA ARCserve Backup r12 free of charge.

If you are a customer using BrightStor ARCserve Backup for Windows r11.1 without an active maintenance contract, you are eligible for a discount to purchase CA ARCserve Backup r12.

Please note that the CA ARCserve Backup r12 migration offer will expire on March 31, 2009.

At this time, if you are a customer using BrightStor ARCserve for Windows r11.1, we encourage you to migrate to CA ARCserve Backup r12. Migrating to this product release as soon as possible will enable uninterrupted support and benefits of the latest features and enhancements this release has to offer.

CA ARCserve Backup r12 delivers enterprise-class data protection, advanced security and centralized management that enable you to take control of your environment, improve efficiency and improve overall protection. For additional information on CA ARCserve Backup r12 visit

If you have any questions regarding the support schedule or upgrade offer, please contact the CA Customer Care Team for assistance. In the United States and Canada, you can speak to a CA Customer Care representative by calling 1-800-225-5224, option 4. If you are outside of the US and Canada, please contact your local reseller or CA Account Representative for additional assistance.

  • In Latin America:
    Call +5511 5503-6029 (Portuguese)
    or +5511 5503-6024 (Spanish).

  • All other locations:
    Select your country at On the web page that appears, you will find local phone numbers displayed or a local "Contact Us" link at the bottom.

Without limiting the forgoing, nothing herein is meant to otherwise affect the rights and/or obligations of you or CA under any existing or future written license agreement or maintenance agreement between the parties.

Your success is very important to us, and we look forward to continuing our successful partnership with you.


The CA ARCserve Backup Team.

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