January 30, 2002

Dear Valued Client:

In order to effectively support the latest environments and the environments of the future, we must also discontinue support on some older releases of our products. As a result, we will be discontinuing support for the Unicenter TNG Response Manager Option 2.0.2, 2.0.3 and 3.0.2, including the Unicenter TNG Response Manager Probe 2.5.2 as of July 31, 2002, or the expiration of your current maintenance term, whichever is later.

Our records show that you have one of the following Unicenter TNG products:

Unicenter TNG Response Manager Option 2.0.2

Unicenter TNG Response Manager Option 2.0.3

Unicenter TNG Response Manager Option 3.0.2

Unicenter TNG Response Manager Probe 2.5.2

Unicenter TNG Response Manager Probe 2.5.3

To upgrade to the UnicenterĀ® Performance Management 3.0, please call 1-800-637-5858 in North America, or contact you local Client Relationship Manager (CRM). If you are located outside of North America, please call your local Computer Associates office. In addition, please be sure to check out http://www.ca.com/unicenter/ for additional information about the Unicenter product line.

With Computer Associates' software, you can rest assured you have made a solid investment decision for now and into the future



John Farrell

Divisional Vice President
CA Services
Computer Associates International, Inc.

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