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Unicenter Argis Option
End of Life Announcement

To: Unicenter Argis Customers
From: The CA Unicenter Asset Portfolio Management Product Team
Subject: End of Life Follow-up Announcement for Argis Options
Date: October 04, 2007

CA is continually working to improve our software and services to best meet the needs of our customers. As a follow-up to our first letter regarding End of Service for Unicenter Argis r8x dated May 30, 2007, we would like to confirm that support for the associated options will be discontinued as of November 30, 2008 as well, though CA will honor any contractual requirements to sustain support on defined products.

The TOPS codes and names of these options and licensing options are listed below for clarification.

ARGURO99000 ARGIS UNLIMITED READ-ONLY
ARGRLY99000 ARGIS RELAY
ARGRRA99000 ARGIS RELAY FOR REMEDY ARS
ARGREQ99000 ARGIS REQUEST *
ARGRQU99000 ARGIS REQUEST-UNLIMITED USERS*
ARGARU99000 ARGIS ADDITIONAL REQ USER 25 Pk*
ARGVSD99000 ARGIS VIEW FOR SERVICEDESK
ARGVRA99000 ARGIS VIEW FOR REMEDY ARS
ARGACU99000 ARGIS ADDTL WEB CONTR USR-25PK
ARGADU99000 ARGIS ADDITIONAL USERS

Argis Barcode is no longer licensed separately and is continued as part of the base Unicenter Asset Portfolio Management product from r11 going forward.

ARGBRC99000 ARGIS BARCODE

*Please note ArgisRequest has been replaced by Unicenter Service Catalog. Those customers active on maintenance with ArgisRequest are eligible to perform a product swap to replace ArgisRequest with Unicenter Service Catalog when migrating to Unicenter Asset Portfolio Management r11. Services to migrate to Unicenter Service Catalog are not included. We encourage you to engage CA Technical Services (CA TS) to plan and perform your migration. If you have any questions, feel free to contact, John Fulton (john.fulton@ca.com), Product Manager for Unicenter Asset Portfolio Management.

Your success is very important to us, and we look forward to continuing our successful partnership with you.

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