Unicenter Argis Option
End of Life Announcement
To: Unicenter Argis Customers
From: The CA Unicenter Asset Portfolio Management Product Team
Subject: End of Life Follow-up Announcement for Argis Options
Date: October 04, 2007
CA is continually working to improve our software and services to best meet the needs of our customers. As a follow-up to our first letter regarding End of Service for Unicenter Argis r8x dated May 30, 2007, we would like to confirm that support for the associated options will be discontinued as of November 30, 2008 as well, though CA will honor any contractual requirements to sustain support on defined products.
The TOPS codes and names of these options and licensing options are listed below for clarification.
|ARGURO99000 ||ARGIS UNLIMITED READ-ONLY |
|ARGRLY99000 ||ARGIS RELAY |
|ARGRRA99000 ||ARGIS RELAY FOR REMEDY ARS |
|ARGREQ99000 ||ARGIS REQUEST * |
|ARGRQU99000 ||ARGIS REQUEST-UNLIMITED USERS* |
|ARGARU99000 ||ARGIS ADDITIONAL REQ USER 25 Pk* |
|ARGVSD99000 ||ARGIS VIEW FOR SERVICEDESK |
|ARGVRA99000 ||ARGIS VIEW FOR REMEDY ARS |
|ARGACU99000 ||ARGIS ADDTL WEB CONTR USR-25PK |
|ARGADU99000 ||ARGIS ADDITIONAL USERS |
Argis Barcode is no longer licensed separately and is continued as part of the base Unicenter Asset Portfolio Management product from r11 going forward.
|ARGBRC99000 ||ARGIS BARCODE |
*Please note ArgisRequest has been replaced by Unicenter Service Catalog. Those customers active on maintenance with ArgisRequest are eligible to perform a product swap to replace ArgisRequest with Unicenter Service Catalog when migrating to Unicenter Asset Portfolio Management r11. Services to migrate to Unicenter Service Catalog are not included. We encourage you to engage CA Technical Services (CA TS) to plan and perform your migration. If you have any questions, feel free to contact, John Fulton (firstname.lastname@example.org), Product Manager for Unicenter Asset Portfolio Management.
Your success is very important to us, and we look forward to continuing our successful partnership with you.