(formerly CA Mobile App Analytics)
Knowledge Base Articles
Failure to wrap unsigned .apk file due to no response from Timestamping Authority
The error message from the wrapper command indicates that the server was not able to connect to the Timestamp authority site at http://timestamp.digicert.com/. There is an option you can define to skip using the Time Stamping Authority to sign the jar.
Last Update: 2016-11-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1586441
Using the Browser Agent Extension APIs and App Experience Analytics Extension APIs
This Knowledge Document covers this new APM and AXA functionality.
Last Update: 2016-11-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1231302
CA AXA SaaS login fails with LOGIN.ERROR.CODE.2051124
Error code: 2051124 means the user's password is locked and need to use the globaladmin credentials to reset the password for the user.
Last Update: 2016-11-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1003547
Seeing error "Unable to start User Data Service. Ensure that the bootstrap is complete before starting User Data Service." in the CA App Experience Analytics ca-uds.log
This error indicates that the bootstrapping for the component did not run/complete successfully during installation. This usually happens when manual installation is done, as the installer would have performed the bootstrapping automatically.
Last Update: 2016-10-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1923566
Seeing error "Unable to process request at this time, please try again later" upon AXA (MAA) Tomee Server Start Up.
This error will be logged until all the components are able to talk to each other via JMS upon start up. It should go away once all the connections between the components are established successfully.
Last Update: 2016-10-25 Size: 83 kb Type: Knowledge Base Articles ID: TEC1814474