CA Technologies Mainframe Stack for z/OS Fix Strategy
Last Update: 2014-08-25 Size: 56 kb Type: Product Status
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Knowledge Base Articles
What "Cannot find string for id: xxxx in shared memory" in stdlog
Sometimes after Service Desk Manager upgrade or patch installation or customization, administrators could see repeated message like this in stdlog and want to know it means and what need to be done to get rid of them. This tech doc gives answer.
Last Update: 2017-02-23 Size: 83 kb Type: Knowledge Base Articles ID: TEC1184833
How to have fixed initial role for web interface?
this tech doc explains what Administrator would need to do to enable certain user or access type always log into web interface with a fixed initial role, not the role when logged out last time.
Last Update: 2017-02-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1349501
Presence of pdm_hw_nxd("Heat Weather") daemon even when xFlow is not installed
After CP3, Heat Weather daemon will be configured and run even xFlow is not installed. This tech doc explains how you can remove it from the configuration.
Last Update: 2017-02-16 Size: 83 kb Type: Knowledge Base Articles ID: TEC1187737
How to detach a solution of a ticket?
this tech doc explains the steps on how to detach an unwanted solution of a ticket. there could be a lot of reasons why the solution would need to be detached. for example, the solution is not valid anymore.
Last Update: 2017-01-09 Size: 83 kb Type: Knowledge Base Articles ID: TEC1829029
How do I pass a filter on a discovery?
Last Update: 2016-11-07 Size: 83 kb Type: Knowledge Base Articles ID: TEC1176911