CA Software Asset Manager Supportability Matrix
CA SAM 4.0.x to 4.1.x Supportability Matrix
Last Update: 2016-12-14 Size: 9 kb Type: Product Status
CA Service Management Solution Roadmap, October 2013
Last Update: 2013-11-12 Size: 8 kb Type: Product Status
CA Software Asset Manager Fix Strategy
Last Update: 2012-10-18 Size: 8 kb Type: Product Status
Analysis of CA IT Asset Manager - Software Asset Manager Catalog Update Logs
Last Update: 2016-12-12 Size: 9 kb Type: Recommended Reading
CA Software Asset Manager Release 4 Upgrade Manual
Last Update: 2016-05-02 Size: 8 kb Type: Recommended Reading
How to Synchronize CA APM Data with an Existing CA SAM Instance
Last Update: 2013-08-19 Size: 8 kb Type: Recommended Reading
CA Software Asset Manager r12.7 ER Diagram
Last Update: 2013-01-27 Size: 8 kb Type: Recommended Reading
CA Software Asset Manager Documents
CA Software Asset Manager Administration Manual
Last Update: 2012-10-22 Size: 11 kb Type: Recommended Reading
Solutions1 results - View All
Problems1 results - View All
Knowledge Base Articles
The SCCM _inv_raw_arp import will not run. We see this error in the log: [SQL Server Native Client 11.0][SQL Server] Arithmetic overflow error converting IDENTITY to data type int.
A CA Software Asset Manager import fails with a SQL Server error: Arithmetic overflow error. We are using CA Software Asset Manager 3.6.
Last Update: 2017-01-11 Size: 83 kb Type: Knowledge Base Articles ID: TEC1929041
CA SAM + APM authentication configuration scenarios
This document contains details of the different authentication scenarios in CA SAM and APM with instructions to configure the products.
Last Update: 2017-01-10 Size: 83 kb Type: Knowledge Base Articles ID: TEC1823142
CA Software Asset Manager download location on support.ca.com
How to download the CASAM install media
Last Update: 2017-01-03 Size: 83 kb Type: Knowledge Base Articles ID: TEC581888
While performing the initial data load from CA Asset Portfolio Management to CA software Asset Manager, all of the imports fail due to a missing tpl-locations-countries-mapping.xml file
APM to SAM initial data synchronization fails with the error: : File not found (tpl-locations-countries-mapping.xml) (ASP-I9)
Last Update: 2016-12-30 Size: 83 kb Type: Knowledge Base Articles ID: TEC1705482
CA Software Asset Portfolio Manager, under Devices, when selecting the drop down to choose a location, the location UUID displays. Can this be changed?
On the Devices screen in SAM, when attempting to set a location, the Locations are sorted by the Location UUID and not the Location name. The UUID is also the value that displays. How do we change this?
Last Update: 2016-12-08 Size: 83 kb Type: Knowledge Base Articles ID: TEC1808075