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CA Customer Success Advocate Program

Invest in a long-term personal concierge to all things CA.

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Your personal point of contact. Dedicated to your success.

Get the most value from your CA solution with an expert who knows your business and your IT goals. Multiple levels of service are available.

Your Partner for Long-Term Success

Customer Success Advocate Program Benefits

Single point of contact

Single Point of Contact

Get immediate attention and response to your business needs.

Holistic support

Faster Results

Get priority support queueing and response for multiple products.

Improved adoption

Improved Adoption

Get streamlined access to the latest upgrades and training.


  • Speak with single point of contact.
  • Meet in person quarterly.
  • Receive regular status reports.
  • Analyze trends and identify opportunities.
  • Proactive management of issues.
  • Priority queueing of support incidents.
  • Priority initial support response.

How can we help you get the most from your CA solution?

Our team will contact you within 24 hours to discuss the CA Customer Success Advocate Program options that are right for your team and budget.

More Support Services for Success

CA Standard Maintenance

Learn more about our standard support and maintenance program and how it compares to optional support services.

CA Enhanced Support Services

Need more support? Go beyond the basics with an engineer who’s designated to your account.

CA Fast Track Support

Better your support experience, waste less time and resolve issues faster.

Upgrade Services

Add a short-term designated support engineer during your upgrade services engagement.

Chat with CA

Just give us some brief information and we'll connect you to the right CA Expert.

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