Service Providers

Your clients are competing in a new app economy. Can you deliver the services to help them win?

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Addressing the Digital Business Transformation Imperative

In the digital economy, it is applications that shape the customer experience and play an increasingly significant role in the competitive landscape. The digital economy is bringing disruption to virtually every industry. The fundamental choice for executives is whether their organizations will be the disruptors or the victims of that disruption.

Digital business transformation is no longer an option—it is now a strategic imperative. While most enterprises have a relatively clear idea about the destination, they need help to make the journey successful. Service Providers have a unique opportunity to enable a more effective and rapid transition for the enterprise. Service Providers that build the best on-ramps to this digital future will be the ones best positioned to attract enterprise customers and become their trusted partner.





Value-added Services Are Key to Differentiate

As Service Providers enter the application economy, staying with the status quo may represent a fast path to commoditization. In established markets, many service providers will be finding themselves in a race to the bottom, competing on price in an environment in which market players, new services and innovative delivery models continue to multiply.

Moving forward, market growth will come to those service providers that can deliver differentiated, high-value service offerings that help customers adapt to the application economy and thrive.

CA can help Service Providers deliver high value service offerings that are aligned with their target markets, staff skills and expertise, business and delivery models and long-term objectives.

Market Demand is Placing a Premium on Efficiency

Service providers are being tasked with doing more and more. To meet their mandates to respond quickly to changing market demands and expand service offerings, significant improvements in efficiency will be key. Service provider operations teams will have to make efficiency a top priority, to enable business scalability, to be better positioned to expand service offerings and speed order-to-cash cycles and boost margins.





Transforming Infrastructure Monitoring Services to Thrive in the Digital Economy

More than ever, the success of your customers’ businesses is tied to applications in today’s economy. Application innovation and performance is a competitive advantage and is heavily dependent upon the supporting IT infrastructure, which is growing increasingly dynamic, hybrid and complex. For Service Providers, this presents a unique opportunity for transforming their monitoring services in order to provide the service levels, agility and reliability their customers need to provide a superior user experience.



Service Acceleration: Resources That Fuel Business Speed and Operational Excellence

The Service Provider Playbook contains a rich set of business enablement resources including white papers, webcasts and strategy briefs. You can get on-demand access to guiding content in these areas:



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