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TenFour Engages CA UIM to Reduce Customer Costs and Risk, Prepare for the IoT

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Q & A with Bruce Flitcroft, CEO, TenFour

CA UIM Customer since 2009

TenFour doesn’t just deliver global infrastructures—it owns them. By doing so, the firm takes all risk out of the equation for customers. The company has been relying on CA UIM to help optimize its pioneering infrastructure services. We spoke with Bruce Flitcroft, TenFour’s CEO, and here are a few things he had to say:

  • “We’re managing infrastructures in 48 states and 37 countries, so we’re supporting massive amounts of CIs [configuration items] and CI types—and the number of items expands dramatically with the move to IoT. To efficiently manage these environments, we couldn’t run dozens of monitoring tools. CA UIM gave us a single tool that could support all the CIs and protocols we required.”
  • “CA UIM was vital in supporting our operational standardization and efficiency. With CA UIM, we can support data collection through standard protocols, and we can easily adapt to support any device or technology our customers require—whether IoT devices, sensors, input/output devices or pretty much anything else.”
  • “With CA UIM, we could efficiently collect and manage data in a multi-tenant environment. CA UIM enables us to efficiently manage multiple clients, while segregating their data.”


Read the full interview.

Read more from Bruce Flitcroft, CEO of TenFour, and other MSPs in our “CA UIM Service Provider Spotlight, NA Edition” white paper.

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